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How to uninstall Elements Agent if Tamper Protection feature is enabled?

Issue:

When the Tamper Protection (Resource protection) feature enabled on a device, how can the Elements Agent be uninstalled if Tamper Protection is blocking the uninstallation using uninstallation tool and a local user is not allowed to use the Windows apps and features function to uninstall Elements Agent?

Resolution:

The Uninstallation tool will not run if Tamper Protection feature is enabled. The only way to uninstall Elements Agent with Tamper Protection feature enabled is by executing the uninstallation tool in Windows Safe Mode.

You can download the uninstallation tool from here.

Article no: 000032273