Product Troubleshooting WithSecure Elements Endpoint Protection

Organizations drop-down list empty when trying to add Elements Endpoint Detection and Response Automated Actions rule
No test report sent when Security Events source is used for Elements Email notification and report
EPP for Servers: "WSResourceMonitorPlugin: An attempt to open the file C:\Windows\Sysnative\sru\SRUDB.dat" event log is being output from ESENT (Event ID 489)
Wrong username or password error when trying to login to my account in Elements Security Center portal
Does WithSecure Elements Endpoint Protection for MAC support macOS version 15 Sequoia ?
Error: 'An error has occurred while adding an administrator.' when creating a new administrator in Elements Security Center
Elements Mobile Protection received push notification "Test push msg android" "Hello Android MP in P3"
Can WithSecure endpoint protection clients detect malware for Linux?
How to reset the host UID of a WithSecure Elements Agent device?
Is it expected to have both F-Secure and WithSecure services running for Elements Agent?

Unable to access WithSecure Elements portal from the old f-secure.com address

Issue:

Unable to access WithSecure Elements portal from the old elements.f-secure.com or emea.psb.f-secure.com addresses.

Connection ends in errors such as:

Hmmm… can't reach this page. (Edge)
This site can't be reached (Chrome)
Hmm. We're having trouble finding that site (Firefox)

Resolution:

As announced early in 2023, we have changed all of our domain names used by WithSecure Elements to use the withsecure.com address space. Until recently, the old elements.f-secure.com redirected to elements.withsecure.com, but now that redirection has been removed as we no longer have any influence on f-secure.com.

Please always use https://elements.withsecure.com/ to access the Elements Security Center

Article no: 000044739