Product Troubleshooting WithSecure Elements Endpoint Protection

WithSecure Technical Support Engineer Elements portal access during a support request
error: "ERR_SSL_PROTOCOL_ERROR" after going to a HTTPS web page
Security Events reported User name does not reflect what is reported in the Windows Event viewer
OfficeClickToRun.exe was blocked from changing the "withsecure process"
Organizations drop-down list empty when trying to add Elements Endpoint Detection and Response Automated Actions rule
No test report sent when Security Events source is used for Elements Email notification and report
EPP for Servers: "WSResourceMonitorPlugin: An attempt to open the file C:\Windows\Sysnative\sru\SRUDB.dat" event log is being output from ESENT (Event ID 489)
Wrong username or password error when trying to login to my account in Elements Security Center portal
Does WithSecure Elements Endpoint Protection for MAC support macOS version 15 Sequoia ?
Error: 'An error has occurred while adding an administrator.' when creating a new administrator in Elements Security Center

Can WithSecure endpoint protection clients detect malware for Linux?

Issue:

Can WithSecure endpoint protection clients Elements Linux Protection and Business Suite Linux Security 64 detect viruses and malware for Linux?
Are there any limitations? What if the binary is compiled on the host ie. the malware ships as source code. Do we still detect the source code portion ie. is the detection for both the compiled binary and/or the source code part?

Resolution:

Yes, we have detections for Linux malware and viruses on both Windows and Linux platforms.
Although some malicious source code is detected, we focus on detecting compiled Linux binaries (ELF binaries). Reasoning for this is that malicious source code that needs to be compiled is not an immediate threat as it cannot be executed by itself.

Article no: 000045185