Product Troubleshooting WithSecure Elements Endpoint Protection

WithSecure Technical Support Engineer Elements portal access during a support request
error: "ERR_SSL_PROTOCOL_ERROR" after going to a HTTPS web page
Security Events reported User name does not reflect what is reported in the Windows Event viewer
OfficeClickToRun.exe was blocked from changing the "withsecure process"
Organizations drop-down list empty when trying to add Elements Endpoint Detection and Response Automated Actions rule
No test report sent when Security Events source is used for Elements Email notification and report
EPP for Servers: "WSResourceMonitorPlugin: An attempt to open the file C:\Windows\Sysnative\sru\SRUDB.dat" event log is being output from ESENT (Event ID 489)
Wrong username or password error when trying to login to my account in Elements Security Center portal
Does WithSecure Elements Endpoint Protection for MAC support macOS version 15 Sequoia ?
Error: 'An error has occurred while adding an administrator.' when creating a new administrator in Elements Security Center

At uninstallation of Anti-Virus for Microsoft SharePoint, call to STSADM.EXE may fail

At uninstallation of Anti-Virus for Microsoft SharePoint, call to STSADM.EXE may fail

The uninstallation of Anti-Virus for Microsoft SharePoint tries to revert the SharePoint antivirus settings. This operation may not succeed if you use an account that does not have permissions to change SharePoint settings (changing these settings requires a special account).

Once the uninstallation is complete, log into SharePoint Management Console and make sure the following antivirus settings are switched off: Scan on upload and Scan on download.