Product Announcements & Troubleshooting Extended Detection and Response Endpoint Protection

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How to create a company account in the F-Secure Elements Endpoint Protection Portal

Issue:

How do I create my company account in the F-Secure Elements Endpoint Protection Portal?

Resolution:

Follow the steps below to create your company account in the F-Secure Elements Endpoint Protection Portal:

1. In your F-Secure License certificate that was provided by your F-Secure Re-seller, verify to which F-Secure portal your subscription key belongs to.
User-added image

2. After verifying the information in Step 1, go to the required F-Secure Elements portal page. E.g:

3. Enter your subscription key and rest of the required information.
NOTE:

The User name is the login name, not your email address.
The Account name* should be defined exactly same as the Licensee* name found is F-Secure License certificate.

4. Login to the F-Secure Elements portal once the account has been successfully created.

Article no: 000004678