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Is it possible to install WithSecure Policy Manager Console silently?
Issue: Is it possible to install Policy Manager Console silently? Resolution: The WithSecure Policy Manager management console is typically only installed on admin computers and thus an unattended installation is a rare use case. We recommend installing the console manually for the administrators who need it. The…
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How to check if the F-Secure Transport Agent is installed and working correctly after installing F-Secure Email and Server Security 14 on an Exchange server?
Issue: How to check if the F-Secure Transport Agent is installed and working correctly after installing F-Secure Email and Server Security 14 on an Exchange server? Resolution: Policy Manager Console 14 does not provide any installation status for the F-Secure Transport Agent module separately. You can view a product…
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How to check what version of virus definitions are currently installed with the Windows Command line?
Issue: How to check what versions of virus definitions are currently installed on WithSecure Client Security 16.00 (and above) or Server Security 16.00 (and above) with the Windows command line? Resolution: Follow these steps to run the fs_oneclient_command.exe tool to print out product information: 1. Open the command…
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Duplicate Client Security or Server Security hosts in the Policy Manager domain tree after upgrade or reinstallation
Issue: After an upgrade or reinstallation of a WithSecure Client Security or Server Security client, why are there duplicate hosts visible in the WithSecure Policy Manager Server's domain tree? Resolution: If you are using the method "Randomly generated global unique ID" to create a host identification string, it may…
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How do I disable Web Traffic Scanning (Advanced Network Protection) for WithSecure Client Security in Policy Manager?
Issue: How to disable Web Traffic Scanning (Advanced Network Protection) for WithSecure Client Security using Policy Manager policy settings? Resolution: To centrally disable Web Traffic Scanning (Advanced Network Protection) from target hosts in Policy Manager, follow these steps: * Log in to the WithSecure Policy Manager…
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XLS(M) Attachment "matches 'Disallowed Inbound Files' stripping condition"
Issue: * .XLS and .XLA attachments are blocked by F-Secure filter * The following attachment has been stripped: Source: user1@example.com Destination: support@domain.com File name: 41125001012.xls File size: 192000 bytes Scan result: Attachment '41125001012.xls' matches 'AttachmentFiltering::Included' stripping condition;…
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Unable to configure port for Policy Manager Proxy for Linux: port is already in use
Issue: When executing /opt/f-secure/fspms/bin/fspms-config to configure the Policy Manager proxy, an error message stating the port is already in use is printed: Specify the details for communication with F-Secure Policy Manager. Enter the server’s IP address or its DNS name. Server address []: 192.168.1.100 HTTPS port…
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How can I enable or turn on the Offload Scanning Agent module for WithSecure Client Security?
Issue: In WithSecure Policy Manager Console, how do you enable or turn on the Offload file scanning functionality for WithSecure Client Security 15 or 16 that are in virtual environments? Resolution: Starting from WithSecure Client Security version 14 onwards, the Offload Scanning Agent (OSA) is activated through the…
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How to switch fspm-definitions-update-tool's platform from Linux to Windows (vice versa) in Policy Manager
Issue: In order to update database in an offline server, an offline tool called fspm-definitions-update-tool is needed to be created by Policy Manager (PM). Detailed steps can be found here. For example, if this fspm-definitions-update-tool is created from a Linux Policy Manager, then this tool can only be executed on an…
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Devices are getting blocked. How can I grant access to specific devices on Policy Manager?
Issue: My devices are getting blocked. How can I grant access to specific devices on Policy Manager? Resolution: You can set rules to allow a specific device while all other devices under the same class are blocked. You need to know the hardware ID of the device that you want to allow before you can create a rule that…