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How to stop Linux Security 64 scheduled scan?
Issue: How to stop Linux Security 64 scheduled scan? fsanalyze command can be stopped by terminating that command/terminal. However, we cannot see the progress of scheduled scan in LS64. Resolution: Stop the LS64 service by using "master-switch" command. /opt/f-secure/fsbg/bin/master-switch ( on | off | status ) For…
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How to set up firewall automatic selection in WithSecure Policy Manager
Issue: How does the firewall automatic selection in Policy Manager work? How to set up the automatic selection profile? Resolution: To set the firewall automatic selection profile changes to work, create the auto select rule based on conditions such as gateway IP, DNS, etc. As an example, when the Windows Firewall profile…
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WithSecure Email and Server Security web console cannot be displayed
Issue: After WithSecure Email and Server Security installation is complete and I try to access the web console, I get this error: F-Secure Email and Server Security web console cannot be displayed This page cannot be displayed. Enable TLS 1.0, TLS 1.1 and TLS 1.2 in the advanced settings and try to connect again. If the…
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Client Security or Server Security DataGuard feature blocks applications running from the Windows Users \ AppData folder
Issue: WithSecure Client Security or Server Security DataGuard blocks applications such as Firefox, OneDrive etc. that are installed to and running from the Users \ AppData folder on a Windows computer. Resolution: If the setting Discover trusted applications automatically is enabled, only applications that are installed…
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WithSecure Email and Server Security installation failed with error "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected."
Issue: When trying to install WithSecure Email and Server Security 14.x, 15.x Client Security 14.x / 15.x / 16.x, the installation fails with error "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor"…
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How to disable TLS1.0 and TLS1.0 in Policy Manager Server on Windows?
Issue: How to disable TLS1.0 and TLS1.0 in Policy Manager Server ? Resolution: The Java system properties for Policy Manager Server (PMS) can be specified via the Windows registry: * Run Regedit as administrator. * Create the following string registry key: HKEY_LOCAL_MACHINE\SOFTWARE(Wow6432Node)\Data…
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Client Security or Server Security Web traffic scanning is blocking HTTP connections to an internal server, URL or of an application
Issue: * When the Web traffic scanning feature is enabled, some applications are unable to connect to an internal server and some URLs are inaccessible or some applications have connectivity or performance issues * Java-based applications unable to connect to an internal server or there are connectivity issues. Resolution:…
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How can I manually isolate Client Security hosts from the network with WithSecure Policy Manager?
Issue: How can I manually isolate Client Security hosts from the network with WithSecure Policy Manager? Resolution: You can isolate one or more hosts from the network in your WithSecure Policy Manager. Note: Use network isolation with caution and only in case of a network attack. To isolate a host from the network:*…
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WithSecure Linux Security installed as a clone imagine is not listed in Policy Manager
Issue: WithSecure Linux Security installed as a clone image is not listed under the domain tree in the Policy Manager console. Resolution: Follow the instructions in the WithSecure Linux Security administrator guide to clear the host UID after deploying Linux clone image. This is explained on the page 9 section 2.3,…
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How to set the Policy Manager Server to accept remote Policy Manager Console connections
Issue: * Policy Manager Server is rejecting Policy Manager Console connections from a remote host. * When trying to connect to Policy Manager Server running on Linux using a Windows machine, the following error is displayed: "Cannot connect to server 172.16.0.6:8080. Check that the host name and port number are correct.…