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How do I uninstall WithSecure Linux Security 11.xx?
Issue: How do I uninstall / remove WithSecure Linux Security 11.xx? Resolution: You can follow the steps below to fully remove the WithSecure Linux Security 11.xx: * Execute the following script as root: # /opt/f-secure/fsav/bin/uninstall-fsav * Check if any of the following three directories exist: # /etc/opt/f-secure #…
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Linux Security 64 Failed to Activate in SELinux (Permissive Mode)
Issue: Linux Security 64 failed to activate with error message "SELinux integration for F-Secure Linux Security 64 is supported only with the 'targeted' policy on this system (detected policy: ''). Installation is successful. Resolution: Root cause is due to missing "SELINUXTYPE=targeted" Example from /etc/selinux/config #…
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Can we use http proxy to install Linux Security 64
Issue: Linux Security 64 and Policy Manager are located on different networks, therefore http proxy is needed during installation. How to set http proxy when installing Linux Security 64? Resolution: Now HTTP proxy can be used on LS64. Refer to the manual below.…
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Client Security and Server Security 15 - An infected item is deleted by scheduled scan, despite I have set action to quarantine automatically
Issue: I have configured the scheduled scanning via the Policy Manager Console for Client Security or Server Security 15.x, and the action onto infection for the manual scanning, to quarantine automatically. However, I notice that the infected item is deleted instead of being quarantined, when scheduled scan found the…
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How to check whether ORSP feature(Security Cloud) on Linux Security 64 working or not
Issue: How to check whether ORSP feature(Security Cloud) on Linux Security 64 working or not Resolution: By using the "cloudcar.exe" sample file, you can check if ORSP(Security Cloud) is working properly. You can download the file from http://amtso.eicar.org/cloudcar.exe. Please note that your antivirus software might…
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Launching a manual scan (fsanalyze) as a non-root user fails with an error message on Linux Security 64
Issue: I launched a manual scan(fsanalyze) as a non-root user in Linux Security 64(LS64) and it fails with the following error: fsanalyze: failed to connect to pmd:failed to connect to ctrl socket: /opt/f-secure/linuxsecurity/var/lspmd/run/socket: Permission denied Resolution: When a non-root user executes the fsanalyze…
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How to update malware definitions for Policy Manager 14.x/15.x in an isolated network?
Issue: How can I update malware definitions for Policy Manager 14.x/15.x in an isolated network? Resolution: Policy Manager offers two options for updating virus definitions in isolated networks that have no direct connection to the Internet. * If your network configuration allows Policy Manager to access internal…
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Other than using the MSI product code, how to create the detection method in SCCM to detect the existing installation of WithSecure Client Security?
Issue: MSI product code for WithSecure Client Security is generated each time differently when the installation package is created. This is troublesome as I need to include a number of MSI product codes in the SCCM's detection method, to detect the existing installation of WithSecure Client Security. Other than using the…
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How to uninstall Server Security using the F-Secure Uninstallation Tool
Issue: How to uninstall WithSecure Server Security from a Windows Server using the Uninstallation Tool? Resolution: If you cannot uninstall WithSecure Server Security from the program and features, you can uninstall it using the F-Secure Uninstallation Tool. Which uninstallation tool you should use depends on the F-Secure…
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How to increase the logging level of a Client Security or Server Security host via WithSecure Policy Manager Console
Issue: How to increase the logging level (enable debug logging) of a Client Security or Server Security host via F-Secure Policy Manager Console? Resolution: Note: These steps require Policy Manager Console 15.10 or later. You can increase the logging level via the following setting in the F-Secure Policy Manager Console:…