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Failed to login to Policy Manager Console suddenly despite using valid offline token
Issue: Failed to login to Policy Manager Console suddenly despite using valid offline token Resolution: After applying token, once Policy Manager connects to F-Secure license registration server (https://corp-reg.f-secure.com:443), it resets manually imported tokens. It becomes automatic token which has short validity…
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Client Security 13 not accepting Software Updater exclusions based on software vendor
Issue: Client Security 13.X does not accept exclusion rules for Software Updater that have been set using the Software vendor field in the Software Updater settings in Policy Manager Console. The following type of entries are logged in the fssua.log-file: 2020-08-20 14:00:13.661 [3750.8278] *E: Failed to parse a rule type:…
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Client Security for Mac is not able to connect to the Policy Manager Server after installation
Issue:Client Security for Mac is not connecting to Policy Manager Server after installation. The host does not appear in the pending list. Resolution:Why a Client Security for Mac host will not connect to the Policy Manager Server can be a result of several different reasons: The Policy Manager Address and ports were…
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Scheduled reporting requirements when using Policy Manager for Linux
Scheduled reporting requirements when using Policy Manager for Linux The new version of Web Reporting introduced in Policy Manager 15.00 requires a running Chromium instance for scheduled reports to work. Windows systems can handle the Chromium instance automatically, but Linux systems require some additional actions…
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F-Secure Policy Manager's data mining feature explained
F-Secure Policy Manager's data mining feature explained This article gives you an introduction into the upcoming Data mining feature for F-Secure Policy Manager. Note: This feature is part of the Policy Manager version 15.00 release. Policy Manager acts as a focal point for the Business Suite solution, accumulating…
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What F-Secure services are installed with F-Secure Linux Security 64, and what are they for?
Issue: List of F-Secure services installed with F-Secure Linux Security 64. Resolution: Note: This information can be changed without notice (08/Apr/2020) This is the list with descriptions of the F-Secure services installed for F-Secure Linux Security 64. f-secure-baseguard-accd.service Responsible for receiving access…
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Performance issues caused from DeepGuard
Issue: We use different ERP applications that are installed on different servers, where F-Secure Server Security 14.xx is running.End users starts these applications from network shares. This means the network shares can be differently, and appilcations as well. Now, we have noticed that are lot of delays, and everything…
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Can F-Secure Linux Security 64 be installed in a closed environment, without any internet connection?
Issue: I was using Linux Security Version 11 in a closed environment, and I would like to upgrade to Linux Security 64. Is it possible for Linux Security 64 to operate in an environment without any internet connection? Resolution: It is not possible to install and use Linux Security 64 in a completely offline environment…
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Can F-Secure Linux Security 64 be installed in a offline or isolated environment, without any internet connection?
Issue: I was using Linux Security Version 11 in a closed environment, and I would like to upgrade to Linux Security 64. Is it possible for Linux Security 64 to operate in an environment without any internet connection? Resolution: In order to install F-Secure Linux Security 64 in an offline or isolated environment, follow…
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The Frakonet software crashes in a host with F-Secure Client Security 13.11 installed
Issue: I have a host with F-Secure Client Security 13.11 installed and the software Frakonet crashes. When I uninstall F-Secure Client Security, the software Frakonet works fine. Resolution: This issue is caused by one of the binaries and we have a hotfix prepared to address this issue. You can proceed to contact F-Secure…