Product Announcements & Troubleshooting WithSecure Business Suite

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The Frakonet software crashes in a host with F-Secure Client Security 13.11 installed

Issue:

I have a host with F-Secure Client Security 13.11 installed and the software Frakonet crashes. When I uninstall F-Secure Client Security, the software Frakonet works fine.

Resolution:

This issue is caused by one of the binaries and we have a hotfix prepared to address this issue. You can proceed to contact F-Secure support to obtain the FSAV1455-HF04 hotfix.

Article no: 000021158