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Updating antivirus databases manually
Updating antivirus databases manually This article applies only to the 12-series of the F-Secure corporate products, and it explains how you can manually update the antivirus databases of F-Secure products on Windows platforms. Note: This article assumes deep technical understanding of both F-Secure products and the…
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If an email gets quarantined in Email and Server Security, how can I get a notification message?
If an email gets quarantined in Email and Server Security, how can I get a notification message? This article applies to the following F-Secure products: Email and Server Security and PSB Email and Server Security. To receive notifications for all types of threats, configure your settings in the Email and Server Security…
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How to create AUA debug logs
How to create AUA debug logs This article applies to the following F-Secure products: * Client Security 13.x * Policy Manager 13.x * Server Security 12.x * Linux Security 11.x This article describes how you can create the Automatic Update Agent (AUA) debug logs. On Windows * Go to [F-Secure Installation…
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Blocking device access using predefined rules
Blocking device access using predefined rules This article applies to the following F-Secure products: Client Security, Policy Manager, PSB portal, and Computer Protection. Device Control is provided with the following set of common rules: * USB Mass Storage devices * Wireless devices Note: Some USB Wi-Fi adapters do not…
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How can I recover quarantined items from quarantine manually?
How can I recover quarantined items from quarantine manually? This article applies to the following F-Secure products: Client Security, Email and Server Security, Server Security, PSB Email and Server Security, PSB Server Security and Computer Protection. If you need to recover an item, such as a false positive, from the…
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How do I create an FSDIAG file on Linux systems?
How to create or generate WSdiag logs using standalone wsdiag tool(a.k.a fsdiag) on Linux Machine? To retrieve standalone fsdiag logs, follow these steps: Download the standalone fsdiag logs from the provided link. Unzip the downloaded fsdiag.zip file to access the wsdiag tool. Execute the wsdiag tool using the bash…
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Perform a Complete memory dump
Perform a Complete memory dump When Windows crashes (blue screen of death), it creates memory dump files. These files contain information about the computer's memory at the time of crash, and can be used to help diagnose and identify the potential root cause of the crash. By default, complete memory dump is disabled. To…
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How do I query useful information on my F-Secure product using the Polutil.exe tool?
How do I query useful information on my F-Secure product using the Polutil.exe tool? This article applies to the following F-Secure products: Client Security, Email and Server Security, Server Security, PSB Email and Server Security, and PSB Server Security. Use the executable POLUTIL.exe tool located in the Common…