-
WithSecure Elements Vulnerability Management Linux Scan Node Agent is not scanning or updating
Issue: My Elements Vulnerability Management Linux Scan Node Agent is not running, scanning or updating. I get the following error: Engine update: Scan Node Agent does not contain the latest available (revision: 65388) vulnerability signatures and updates. Either the Scan Node Agent is not running or there is no network…
-
How to create WithSecure Elements Vulnerability Management API keys for authentication
Issue: How to create WithSecure Elements Vulnerability Management API keys for authentication Resolution: An API key consists of an access key (for example, PA3IAKNANLM9) and a secret key (for example, UO9mkDEHFGa1Vau6o#1AfxwRmBQW@!qV). Note that the sample requests in this documentation show access and secret keys…
-
Where can I order Scan Node license for my Elements Vulnerability Management account?
Issue: During the installation of a Vulnerability scan node, a license.fsrl file is required. Where can I order or download the Scan Node license for my Elements Vulnerability Management account? Resolution: A user with an administrator role or with "manage system" privileges can order a Scan Node license and download the…
-
When requesting a scan node license in Elements Vulnerability Management Portal, the error "number of allowed scan node licenses has been reached" is displayed.
Issue: The server with the WithSecure Elements Vulnerability Management scan node had a hardware failure and user has unregistered the existing scan node in Elements Vulnerability Management portal. When requesting for a new scan node license in WithSecure Elements Vulnerability Management portal, user is getting error:…
-
WithSecure Elements Vulnerability Management authenticated scan (WinRM using HTTP port 5985) found fewer vulnerabilities
Issue: I found that Elements Vulnerability Management Authenticated scan (WinRM using HTTP port 5985) found fewer vulnerabilities. There is no information about installed software or patches in the scan result. Resolution: If you are using port 5985 (HTTP) for the WInRM configuration in the system scan template, make sure…
-
How to add, edit (modify) or remove an existing user in the Elements Vulnerability Management portal?
Issue: How to remove / add / change / modify user in the Elements Vulnerability Management portal Resolution: The Users page in the Elements Vulnerability Management portal allows to manage user access using Role Based Access Control (RBAC) principles. Users with administrator role have full access rights to user…
-
Why is a user receiving Elements Vulnerability Management "No connection with scan node" notification emails?
Issue: Why is a user receiving Elements Vulnerability Management "No connection with scan node" notification emails? Resolution: These notification emails are sent to Elements Vulnerability Management users who have configured in their Elements Vulnerability Management account settings notification to be sent for different…
-
Troubleshooting Radar Scan Node connectivity to Radar Security Center
Issue: There is an issue with scan nodes not being able to connect to F-Secure back-end servers. In short, the Last seen and Engine update indicators on https://portal.radar.f-secure.com/mmc/settings/scannodes.aspx show a delay of more than 3-4 minutes. Resolution: To troubleshoot the scan node connectivity: * Make sure…
-
WithSecure Elements Vulnerability Management Linux Scan Node Agent is not scanning or updating
Issue: My Elements Vulnerability Management Linux Scan Node Agent is not running, scanning or updating. I get the following error: Engine update: Scan Node Agent does not contain the latest available (revision: 65388) vulnerability signatures and updates. Either the Scan Node Agent is not running or there is no network…
-
How to create WithSecure Elements Vulnerability Management API keys for authentication
Issue: How to create WithSecure Elements Vulnerability Management API keys for authentication Resolution: An API key consists of an access key (for example, PA3IAKNANLM9) and a secret key (for example, UO9mkDEHFGa1Vau6o#1AfxwRmBQW@!qV). Note that the sample requests in this documentation show access and secret keys…