Issue: We have enabled Elements Exposure Management agent based vulnerability management scanning on the Elements endpoints. Can I view the Endpoint Agent scan history somehow in the Elements Security Center portal? We to make sure when was the last time the scan was performed. Resolution: If you want to know the dates and…
Issue: Elements Exposure Management WinRM authenticated scan fails with error MI_RESULT_FAILED when using Linux Scan Node. Error in scan log: 2022-12-06 15:11:06Z|ERROR|Karhu.Scanners.SSNG.AuthMode.Modules.WRM.WRM|Connection failed. System.Management.Automation.Remoting.PSRemotingTransportException: Connecting to remote…
Issue: Elements Agent local user interface shows "Vulnerability scan disabled" or "vulnerability scan is not yet activated" notification on the Status details page. How to enable / activate vulnerability scanning? Resolution: If you have a Exposure Management subscription, you can enable Agent based vulnerability scanning…
Issue: How to exclude an IP address from the Discovery scan IP range in Elements Exposure Management. We don't want to scan every IP within the range. Resolution: If you don't want to scan every IP within a range with a Discovery Scan, you can exclude an IP range within the included range by adding it to the Excluded IP…
Issue: For devices without DNS or host name that are only shown as an IP address on the Network Scans page in the Elements Security Center portal, how to add friendly name or change the name of the scan targets in Elements Exposure Management? Resolution: If you want to add a name for a target device scanned by Elements…
Issue: Do I need to change the Elements Exposure Management Scan Node Agent license file after switching to another reseller partner (solution provider)? Resolution: If your existing Elements subscription keys and customer company account was moved from old reseller partner to new, you do not need to change the license…
Issue: How to exclude certain plugins from Networks scans (System Scans) for Elements Exposure Management? Resolution: To exclude a plugin for Elements Exposure Management, you need to check the Plugin ID for the vulnerability: * Log in to the Elements Security Center portal * Navigate to the Environment > Exposure page *…
Issue: Can we hide Elements Agent user interface in Windows when it has been installed with stand-alone Exposure Management subscription key? We would want the user to not see any WithSecure icon in the system tray or have any visible pop-up windows. Resolution: Yes you can hide the Elements Agent user interface even if it…
Issue: Is there any method to change the license.fsrl file on existing Elements Exposure Management scan node that has been installed on either a Windows or Linux Server? Resolution: There is no option to change the license file of a scan node after it has been installed with a specific license file. If you want to change…
Issue: How to configure sending of Elements Exposure Management scan notification emails to multiple recipient email addresses? Resolution: If you want to have the email notifications to be sent to multiple recipient email addresses when either a Discovery Scan or a Network Scan (System scan / Web Scan) has started or…