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How do I enable / disable WithSecure Browsing Protection through WithSecure Policy Manager?
Issue: I need to enable or disable the Browsing Protection feature on some client, how can I do it centrally using Policy Manager Console? Resolution: * Open Policy Manager Console * Select a host or policy domain * Go to the Settings tab * Go to the Browsing Protection settings page * Uncheck the box to Disable or Enable…
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How do I install a hotfix for Windows Business Suite products?
Issue: How do I install a hotfix for Windows Business Suite products? Resolution: You can do the following via the Policy Manager Console to install a hotfix for Windows Business Suite products: 1. Import the downloaded jar file into the Policy Manager Console, and export as MSI installer(which you can then execute the…
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How do I migrate from Client Security to Elements Endpoint Protection (EPP for Computers) using Policy Manager?
Issue: How can I migrate from Client Security to Elements Endpoint Protection for Computers using Policy Manager? Resolution: You can follow the steps explained here on migrating from Client Security to EPP for Computers using Policy Manager Console. Article no: 000005923
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How to allow a local user to unload or turn off WithSecure Client Security or Server Security security features?
Issue: How to allow a local user to unload / disable / turn off all security features of WithSecure Client Security and Server Security through Policy Manager? Resolution: Follow these steps to allow local users to unload / disable WithSecure Client Security and Server Security security features on their computer: * Log in…
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How do I reset the admin password for Policy Manager Console?
Issue: I have forgotten my login password to WithSecure Policy Manager Console, how do I reset the admin password? Resolution: If you have lost the password for the admin user, or if the account was accidentally deleted, you can reset the admin account for Policy Manager on Windows by following the steps below: For 15.x…
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How to disable or enable Client Security automatic updates in the local user interface and via Policy Manager Console?
Issue: How to disable or enable automatic updates locally and via Policy Manager Console? Resolution: For Client Security clients, you can disable automatic updates by following these steps: * Log into Policy Manager Console * Highlight a host or policy domain from the domain tree * Go to the Settings tab * Go to…
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How to export the Device Control hardware devices list in Policy Manager in CSV format?
Issue: How to export the Device Control hardware devices list in Policy Manager in CSV format? Resolution: Follow these instructions to export the Device Control hardware devices table as CSV: * Highlight the policy domain from the Domain Tree * Go to the Settings tab and select Advanced View * Navigate to F-Secure Device…
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How to hide the real-time scanning exclusions or other exclusions from users in the local Client Security or Server Security user interface?
Issue: How to hide the real-time scanning exclusions or other exclusions from users in the local Client Security or Server Security user interface? Resolution: There is a setting in Policy Manager Console 16 with which you can enable or disable hiding of exclusions from users. * Log in to the Policy Manager Console *…
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How to stop Linux Security 64 scheduled scan?
Issue: How to stop Linux Security 64 scheduled scan? fsanalyze command can be stopped by terminating that command/terminal. However, we cannot see the progress of scheduled scan in LS64. Resolution: Stop the LS64 service by using "master-switch" command. /opt/f-secure/fsbg/bin/master-switch ( on | off | status ) For…
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How to disable TLS1.0 and TLS1.0 in Policy Manager Server on Windows?
Issue: How to disable TLS1.0 and TLS1.0 in Policy Manager Server ? Resolution: The Java system properties for Policy Manager Server (PMS) can be specified via the Windows registry: * Run Regedit as administrator. * Create the following string registry key: HKEY_LOCAL_MACHINE\SOFTWARE(Wow6432Node)\Data…