Issue: After onboarding a new Elements Exposure Management, the Identities view in the Elements Security Center does not populate data. I followed the steps documented in the help guide: https://www.withsecure.com/userguides/product.html#business/xm/latest/en/concept_hvd_jcy_bbc-latest-en How soon can I expect the data to…
Issue: Elements Exposure Management vulnerability scans on Linux contain false positive detection for backported software. Any recommendation for scanning backported software? Resolution: For any host with backported software. we would suggest performing authenticated scan to get more accurate result. If the "Skip…
Issue: How does WithSecure Elements Vulnerability Management count scanned unique IP addresses (license usage)?Resolution: Elements Vulnerability Management calculates a total number of unique IPs scanned for vulnerabilities in each and every Elements Vulnerability Management organization. In general:* Only vulnerability…
Issue: Some scheduled system scan (network scans) end up with "Terminated" status.Resolution: We recommend to look into the scan log, which can be viewed by:* Log in to the Elements Vulnerability Management portal * Go to the Security Configuration > Scans > Network scans page * Open the scan group which is having issues…
Issue: The server with the WithSecure Elements Exposure Management scan node had a hardware failure and user has unregistered the existing scan node in Elements Vulnerability Management portal. When requesting for a new scan node license in WithSecure Elements Exposure Management portal, user is getting error: "number of…
Issue: What kind of network firewall openings need to be in place between scan nodes and hosts to be scanned? What ports need to open for the Scan Node?Resolution: Any limitation to the visibility of the scanned host will result in less findings from network-based vulnerability scans. We recommended deploying scan nodes in…
Issue: ユーザーが Elements Security Center ポータルの Elements Exposure Management 関連ページにアクセスしようとすると、次のエラーが発生します。 この操作は禁止されています - この操作を実行するには、EntraID管理者に問い合わせてください。 サインインしようとしている組織では2要素認証が必要です。アカウント設定に移動して2要素認証を有効にしてください。 Resolution: 現在、SSO（シングルサインオン）フェデレーションの利用開始後に作成された新規ユーザーの多要素認証（MFA）設定に問題が発生しています。ElementsポータルのElement Exposure…
Issue: How can a partner or end-customer company get administrator rights so that they can access all Elements Exposure Management pages and settings in the Elements Security Center portal. Resolution: The Exposure Management - Exposure rights are not granted automatically for neither partners nor end-customer companies…
Issue: 身元が見つからず、スキャン結果にElements Exposure Managementの詳細が表示されません Resolution: まず、ビューにデータが表示されない問題については、Azure ポータルで API アクセス許可が付与されているかどうかを確認することをお勧めします。 ユーザーガイド「Azureクラウドアカウントのオンボーディング | Elements Exposure Management | null | WithSecureユーザーガイド」を参照できます。Azureの権限が適切であれば。 スキャン結果が見つからない場合は、Azure…
Issue: After a new Elements Exposure Management is onboarded, the Identities view in Elements Security Center does not populate with data. I followed the steps documented in the help guide: https://www.withsecure.com/userguides/product.html#business/xm/latest/en/concept_hvd_jcy_bbc-latest-en How soon can I expect the data…