Guider och artiklar med svar och korrigeringar för vanliga frågor eller problem relaterade till WithSecures produkter eller tjänster.
Issue: I would like to register my Policy Manager Server which is not connected to a network (offline), how do I proceed?Resolution: * Contact WithSecure support by opening a support request here. * Provide the following information for WithSecure technical support to create an offline registration file: * Account Name *…
Issue: How to reset two factor authentication (2FA) for a WithSecure Business Account (Elements, Partner Portal, eService Portal) user account. Example scenarios:* User has a new mobile device and wants to move or transfer the authenticator to the new device * Device that had the multi factor authentication (MFA)…
Last year, we announced that we are making changes to how user roles are assigned in WithSecure Elements. The next step will be to disable the user and permission management capabilities for the following roles, on organizations that have the Identity and Access Management (IAM) role defined. Exposure Management > Exposure…
Issue: När en WithSecure slutpunkt är installerad på en dator eller server är det hög CPU- eller minnesanvändning (RAM) och applikationer har prestandaproblem. Anslutningen för vissa applikationer kan också vara långsam eller blockeras helt. Problemet påverkar alla WithSecure -klienter: * Elements Endpoint Protection EPP…