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Time Zone Setting
Please clarify the difference between the 2 timezone setting in the withsecure portal (GMT+ 08:00) Asia/Singapore (GMT+00:00 GMT) What is the time display in the audit log report if the time setting is defined as per option 1 & 2 Note. The timezone setting of my workstation is defined as UTC+8:00 Kuala Lumpur, Singapore,
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Important Reminder: ALL Protection for F-Secure branded B2B products ends completely on 31/12/2024
If you are using an F-Secure branded B2B product, please read this article. It contains information you need to ensure protection and functionality continues in 2025. See the article here:
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EVM Authenticate scan with SNMPv3
Hi, I have tried SNMPv3 authenticate scan in Elements Vulnerability Management. I works great with FortiGate but I have tried with other kind of network devices and it's not working. Based on the information found in the scan logs, it seems that SNMPv3 authenticate scan only support Fortigate, Cisco and Paloalto. It's…
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Deep Guard issue (Rcpp-package)
We are dealing with a virus alert on several laptops of researchers within our team. However, I wonder if we might be facing a false positive. The alert from WithSecure indicates a possible infection via files related to the R program, specifically embedded in a PDF file. What we know so far: Computers were potentially…
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Luminen skills for all Elements users
After 3 months of positive feedback from our Luminen Early Access program, which brought AI-powered reporting and analytics to both Broad Context Detections and Security Awareness, we are now taking the first steps on enabling this level of functionality for more of our users. What is crucial, Luminen will be automatically…
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Upcoming changes to Navigation in Elements Security Center
Earlier, we started re-vamping the navigation in Elements Security Center, to make the navigation less product-centric, and more about the capabilities of Elements. We will soon be making the next set of changes, which will bring Elements Vulnerability Management (EVM) capabilities to the new navigation. For those…
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Multi-Factor Authentication (MFA) Mandatory for WithSecure Accounts
Multi-Factor Authentication (MFA) has been mandatory for Elements accounts in Europe and the Americas since May 2024. As of August 1, 2024, users in Asia are also covered by this policy. This requirement will now extend to all remaining WithSecure Business Accounts, including access to: Partner Portal WithSecure Community…
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With Secure Endpoint Protection Summary Report
Good day The With Secure Endpoint Protection Summary Report forms part of the monthly report pack submitted to our clients. The report is core to the report pack. Please urgently advise how we obtain the report. Regards Quinton Rosen IT Manager
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Multi Factor Authentication is now mandatory in Elements
As of August 1st, Multi-Factor Authentication (MFA) is mandatory for all Elements users. Users who have not set up an MFA method will be required to do so upon their next login.
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Client and Server Security does not connect to Policy Manager
Hello Everyone, i updated my Policy Manager from v15.30 to v16. After the update was done i loaded the installation files for Client and Server Security into the Policy Manager. I exported them as MSI with the corresponding Tree-Information per Client and installed them manually on the Machines. However, the servers and PC…
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API-Request | List all installed Software on Device
In the near future, will there be an API endpoint to list all installed software on a device?
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Reporting on Missing Patches
Hi, I see that there are report enhancements being worked on. This is great. However, the most important information about patching is a listing of machines/patches that ARE NOT deployed. This appears to be the only information I can't get on a report wrt patching. Does anyone know if this feature is coming? The rest of…
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EDR Reporting
Hello, I'm looking to see if Annual EDR reports are available. some customers ask us if it is possible to create a PDF annual report of BCDs and actions taken by EDR. I found the monthly report but no annual report. Are there plans to add it later? Regards,
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End of Support for old versions of on-premises products
Previously, we have announced that support for older versions of our on-premises products will soon be ending. After September 30th 2024, ONLY versions 16.x will be supported, with support for older versions coming to an end. Version 16.x are branded as WithSecure products, with earlier versions being branded as F-Secure.…
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code error 2502 and 2503
hello, I get this error message when I try to install my Security Premium 16.00 Client. Can you help me? Thank you "The Installer has encountered an unexpected error installing this package. Error 2502 Error 2503"
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Having some trouble querying tags within WithSecure Vulnerability management api.
Our team has been successfully using a reporting application that queries the WithSecure Vulnerability Management API. We've been using custom tags to identify devices (e.g., Windows Server, Linux Server, Firewall). This system worked flawlessly until about a week ago. Currently, we're experiencing an issue where our API…
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what does WithSecure wsadmind do?
Hi. I got a warning from Witsecure about the binary: wsadmind. It is located under Withsecure directory so I believe it is not malicious but now i am curious what it does. When I run it with no arguments i get the following output: Doorman endpoint set to 2 Doorman region set to 0 Doorman endpoint set to 2 Can someone…
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Next Generation XDR Detection Engine
We are excited to announce the next generation of our XDR detection engine. Read the full article:
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Weekly Email Digest Now Available!
Our new weekly email digest is now available! Starting on Wednesday, July 19, you can receive a curated email every week featuring the top 5 trending posts from the categories you follow. These posts are selected based on the most views, comments, and positive reactions, ensuring you stay updated with the most engaging…
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Try Collaboration Protection Now with Our New In-Product Trial
In-Product Trial for Collaboration Protection is now available in production. EPP admins can easily create an evaluation subscription directly from the product interface. Key Highlights: Easy Activation: Simply click on Collaboration Protection at the company scope to start your trial. Streamlined Setup: The subscription…
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What are Purchase tokens?
what is Purchase tokens ? as shown in the image below
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Status is temporarily unavailable - WithSecure Elements Agent version 24.3 on Windows 10 22H2 x64
Status is temporarily unavailable - WithSecure Elements Agent version 24.3 on Windows 10 22H2 x64 Just installed WithSecure Elements Agent version 24.3 on a Windows 10 22H2 x64 Evaluation yesterday and uninstalled and reinstalled today, however the problem remains. Malware protection status is temporarily unavailable…
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Viewing versions With Secure 16.00
Hello, I installed With Secure Policy Manager 16.01 over a month ago and I started installing With Secure Client Security 16.00 however on the Policy Manager console when the computers are in version 16.00 the version it displays and version 15.30? Is there a way to correct this problem because I cannot have a global…
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End of installation support for deprecated Elements Agent registration API
Due to changes announced in Upcoming changes to WithSecure Elements client installations we will soon remove the ability to install Agents from old installer versions depending on obsolete Elements Agent registration API. Read the full article here:
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Several new products and services launched at SPHERE24
As many of you are aware, we recently held our SPHERE24 event here in Helsinki, where we had many partners and customers attending. As part of the event, we launched several new products and services, to further expand our Elements Cloud portfolio. Read the full article here:
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Public Holidays coverage for WithSecure Co-Monitoring Service
We are delighted to announce that we are officially launching the Public Holidays coverage for the Co-Monitoring Out of Office service. Read the full article here:
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New integration of WithSecure Elements to Microsoft Sentinel released
A new integration of WithSecure Elements to Microsoft Sentinel has been published in the Azure marketplace. Read the full article here:
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Policy Manager Console Installation
Hi! I upgraded our Policy Manager from 15.30 to 16.02 and there were no issues. I then wanted to install the console on my administration client but it always installs the whole Policy Manager on my client, which is not what I want. Is there a separate download for just the console? Is there no more support for installing…
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Unlock "Isolate from network" computer
I tested the "Isolate from network" in portal on one of our EPP/EDR windows device. It isolated all right but now it's stuck without access to network. I have tried "Release from network isolation" but all I get is "Waiting for delivery to the device" for 7 hours. Is there any manual way to release this host?
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Cloud Security Posture Management and Vulnerability Management now in Exposure Management
All discussions and changelogs for Cloud Security Posture Management (CSPM) and Vulnerability Management (VM) will now be found under the Elements Exposure Management category. Consolidated Discussions: All CSPM and VM threads will now be housed in the Elements Exposure Management category. Changelog Updates: Future…