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Availability of version 16 RC or beta product
This discussion was created from comments split from: Policy Manager for Debian 11 (Bullseye) and Debian 12 (Bookworm).
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Windows Defender and With Secure EPP parallel on Clients
Hi, can anybody tell me why with secure EPP and Defender are both installed on Windows 10 Devices? I thought that the With Secure Agent disables the defender Agent but we have a lot of Computers where both are active
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Hi, I would like to know which IP are necessary in my Firewall to connect to WithSecure SRV ?
Hi, I would like to know which IP and port are necessary in my Firewall to connect to WithSecure SRV ?
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Is it possible to setup multiple remote WithSecure connectors with the same self-signed certificate?
Can we configure multiple remote WithSecure connectors to use the same self-signed certificate from one of the connectors? We have several remote sites, each equipped with its own WithSecure connector. However, we've encountered issues with software updates when clients move between sites with different connectors. Our…
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Server Security 15.30 - Server slow after Ultralight Core update
After the automated install of F-Secure Ultralight Core (64-bit) 2023-08-22_01 on 28.8.2023 one of our (web) servers is getting dead slow when under heavier load. Uninstalling Server Security restores the server performance but is of course not something that we want to do and this has never happened prior to the update…
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Cannot update F-Secure Linux Security
Hi, I have a problem with updates. I downloaded fsdbupdate9.run, then ran "dbupdate fsdbupdate9.run". I tried with absolute path too, nothing works, I get this output : "Verifying archive integrity... 100% MD5 checksums are OK. All good. Uncompressing F-Secure Database Update 100% Sorry, cannot determine final data…
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Bulk Editing Devices
Hi Guys, Greentings!
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Is there a option to scan on write instead of access on real-time scanning?
Keeps my cpu from staying sane while making backups.
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Why is exclusion not working?
We use an ISL to provide support for our customers. WithSecure AV detects it almost every single time, our mailbox is full of its reports. We tried to make an exclusion by inserting paths and hashes for the file in Profile/Scanning/ but it does not work. Is there any way to avoid this and make withsecure for our customers…
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News here?
Hi I am currently managing a site with over 100+ clients licensed with the Premium option. I am concerned that I did not see a development for the business suit in quite some time. Are you going to kill the Business suite or what is going on ? Will there be any new versions and features to this product line ?? I can see…
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F-Secure ESS Fqm does not start
Hello, I'm trying to install F-Secure Mail and Server Security 15.10 on Server 2002 with Exchange 2019 CU12. Everything works fine until the services get started. Then I get: I've checked the local securiy policy and the service account has the right to "logon as service". Why is it failing? Where can I find helpful logs?`…
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I am looking for a list of all the default Elements VM asset tags
We are in the process of setting up a reporting portal using API and are interested in incorporating the default tagging names from the VM management portal. I'm reaching out to inquire whether there exists a comprehensive compilation of these default tag names.
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Elements Quarterly Launch Q2/2023 is here!
We’re always proud of our development team, but they have really outdone themselves this time! As a result, we’re delighted to announce three new offerings that provide a wide range of airtight cyber security solutions for every kind of business that build on the success of our Elements portfolio. In this quarter we…
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Open-AudIT
I'm trying out OpenAudIT to scan local network but Elements Agent blocks winexesvc.exe to execute on local hosts. Is there any way of allowing the app to be run on hosts from a specific IP/server?
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Endpoint Detection & Response - Advanced Response
What are the limits of maximum assets to run response jobs? Have people experience on this module with large volume of jobs? Im running quite a few jobs now, but are experiencing "hanging" of jobs. Started out fine, but it has been running without updates 15 hours now.
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Max API request rate to https://api.connect.withsecure.com/ before throttling?
Hi all My companies application is needing to fire off many concurrent requests to the Elements API endpoint: https://api.connect.withsecure.com/, but we are currently experiencing denies due to throttling. The API response is "Too many requests were sent from your IP". Could you please provide the exact (numeric) rate…
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Could not install the following update: F-Secure Ultralight Core (64-bit)
Hi all, Recently three of my clients have the following message: Details: Could not install the following update: F-Secure Ultralight Core (64-bit) 2023-07-06_01 (F-Secure Client Security). And these are constantly being emailed that it is not being updated. I already put the hotfix on 1 of them which can be found here:…
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How to migrate an existing PM Proxy to a new PM Server
Hi Does anyone know how to migrate an already existing PM Proxy Server to a new PM Server? Our team is considering to migrate our PM Proxy to a new PM Server. Currently the PM Proxy is connected to our (old) PM Server, but we want to reroute it to a (new) PM Server that we are planning to build in the future. I know that I…
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Cannot update F-Secure Linux Security
When I try to update, I get the following error : —————————————————————-/usr/bin/dbupdate /opt/f-secure/fsdbupdate9.run 08:17:10 F-Secure Security Platform 08:17:10 F-Secure Virus Description Database Update 08:17:10 08:17:10 Copyright (c) F-Secure Corporation. All Rights Reserved. 08:17:10 08:17:10 Running…
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Policy Manager Server not starting
Hi, I have a problem with policy manager server failing to start, I have checked the logs and the event viewer as belove but not specifics are given for the fail to start, in the logs of the policy manager server at management server 5\logs it just says it's failed to start but no other specific service or part that is…
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Firewall rule settings in Policy Manager. Setting application path
Is it possible to use wildcards like * in Application Scope > Application path when creating Firewall rules in F-Secure Policy Manager v15.3.96305? The problem is constantly changing paths like: C:\Program Files\Google\Drive File Stream\78.0.1.0\googledrivefs.exe where version number changes from time to time. So we would…
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Software updates status on Linux systems?
how about Software updates status on Linux systems? W/Elements portal is all blank on linux systems
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Linux Malware protection ?
I have installed WithSecure Elements EDR and EPP for Servers Premium to my Linux servers. Malware protection is Disabled after installation. Can I somehow get this working? Ubuntu 20.04.6 LTS , Linux 5.15.0 -72 -generic DEB packages are compatible with Debian and Ubuntu systems. Client version 12.0.445
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URL Permission
We recently deployed Withsecure in our environment but for some reasons all systems are not updating on the portal due to not connecting properly to the internet. We have a corporate firewall in the environment which does filtering. I would appreciate if anyone can assist with the right URL or IPs to permit on my firewall…
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SSH connection is blocked after the installation of F-Security Linux Security?
SSH connection is blocked after the installation of F-Security Linux Security. What are the root cause and solution for this issue? Find the resolution here!
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Number of "Non-user mailbox" protected by CP exceeds the purchased license size?
Why does the number of "Non-user mailbox" protected by Collaboration Protection exceed the purchased license size? Find the resolution here!
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Could not install the following update: F-Secure Ultralight Core (64-bit)
Hello, I have all hosts giving me this alert 2 or 3 times per day since 06 July 2023, I tested install and uninstall of the client security app from the hosts and run diagnostics to test the internet connection from the hosts to the Policy Manager server and everything seems to be OK but this update is not installing on…
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Elements and VMWare Horizon Non-Persistent VDI
Hi I'm trying to setup our VMWare Horizon non-persistent VDI's to only register with the Elements portal as one device under the same name. At the moment when a non-persistent VM is created even though it has the same computer name it creates another device in the portal. Obviously this is because the unique ID of the…
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Problems with Software updater
Hi, Software updater has couple updates that have problems installing and then it just keeps asking again and again for boot for many users. I have now exluded 7zip and Windows KB update, but is this like the only solution? Why the updates just keeps failing and requesting boot. Also Citrix, Mozilla and Acrobar reader wont…
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What do the counts in 'top infections' represent?
In the EPP dashboard, there are is a bar chart of infection counts as follows: I'm trying to re-create the chart using API calls, but can't find what the counts represent. I thought at first it represented the number of devices the infection was found on, but this proved to be incorrect. For example, in our company…