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Application Control
Hello In WithSecure Elements Secutity how can I create a whitelist of programs not controlled by application control? Or indicate that a mistakenly blocked program is trustworthy? Thank you.
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New Feature: EDR - Smarter Suppression with Key Detection Awareness
We have introduced an enhancement to suppression logic that makes managing accepted behavior more efficient and accurate. As a reminder, a key detection is one which, on it’s own, would produce a new BCD (Broad Context Detection). A suppressed key detection indicates that the respective behavior has been suppressed by an…
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Action Needed: WithSecure Elements Collaboration Protection permissions MUST be reviewed
WithSecure Elements Collaboration Protection relies on it being granted certain privileges, in order to interact with the Microsoft 365 tenant. During the last week, we observed that the permissions we have been requesting are no longer enough for us to find the list of Microsoft 365 SharePoint sites under a tenant. We…
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Changes to the Windows EPP Scanning Components – May 2025
This is a notification that a minor update to our Windows agent will be issued on Wednesday 14th May 2025. This update contains general maintenance improvements for WithSecure Ultralight, which provides the scanner framework, and introduces a new 'wsulavprothoster' service, or ‘wsulavprothoster_mdr’ service in case of the…
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Automating Import of Existing Firewall Rules into the Console
Hello, We’d like to share a suggestion related to firewall management within the WithSecure console. In many environments, clients already have firewall rules enforced through GPO. Currently, replicating these rules manually into the WithSecure firewall is a time-consuming and error-prone process. Would it be feasible for…
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SELinux for SUSE Leap and Enterprise Desktop
I want to encourage an extension of the SELinux agent to include openSUSE Leap and SUSE Linux Enterprise Desktop, as the desire for independence from Microsoft and Apple operating systems in the desktop segment is growing.
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Alert emails
Hello In WithSecure Elements Secutity how can I make sure that any problem is notified by email? Also, is it possible to set a custom block page when browsing blocked categories? Thank you
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BSOD Issue on Microsoft Surface Device
We are encountering a critical issue with F-Secure on our newly deployed Microsoft Surface devices. The devices experience a Blue Screen of Death (BSOD) shortly after installation of the F-Secure client. Through internal testing, we have isolated the issue and confirmed that it only occurs on devices with F-Secure…
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Otp not received while logging to Portal
Hello, I am experiencing an issue with the secure antivirus portal login, as the OTP has not been received.
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Problems with the software updater and bugs
Hello, good morning Since yesterday, I've been having problems with the software updater. I select the device, and when I click the "Select updates and install" button, nothing happens. I've also noticed that if I try to view the profile from this same screen by clicking on the name but nothing happens. In both cases, I…
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Support Timeline for WithSecure Policy Manager on Oracle Linux 9 Needed for Key Customers
This discussion was created from comments split from: Business Suite Policy Manager 16.x Changelog.
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Updates distributed by Elements Connector
I have a question about how the Connector works. For example, if I install and configure the Elements Connector on a Linux PC and then use it in all profiles for Windows and Linux, will the Connector work for updating definitions on both operating systems, or will it only be effective for Linux? If I want to update Windows…
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Hide Exclusions From Clients
Hello, could you please explain the use of the "Hide exclusions from clients" feature in the Windows Profiles General Settings, I tried activating and deactivating it but have not seen any effect on the user side, thank you!
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Issue with establishing a connection between scanning and reputation server
Hello, All client devices where the agents are installed, the malware protection status is showing as malfunctioning. Upon reviewing the status details, the issue appears to be related to the inability to establish a connection with the scanning and reputation server. To troubleshoot, we have taken the following steps:…
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Software Updater requests a reboot for each update
Hello, I know that this issue had been asked more than once for different reasons/causes. Here's mine: SWUP is requesting for each update (Google Chrome, Firefox, MS Teams…) a reboot. Why should this be necessary and is there a solution to avoid this ? I can't remember when this behavior started, but I think it has…
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How to create Xfence Exclusions/Rules?
Hello, I hope you are doing well, as far as I can see Xfence is the equivalent to Dataguard in MacOS, but how can we create rules or exclusions to tune it to specific needs? I do not see any related fields in the Profile?
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I am facing an error with installation of Withsecure on couple of PC's.
Hello Everyone, I am facing an error with installation of Withsecure on couple of PC's. Error is: "Check for Windows updates Could not verify the download server certificates. This could be due to an outdated version of Windows on your system. Update Windows and try installing again." P.S. Windows is updated.
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Luminen comes to Exposure Management
Last year, we introduced both Luminen (WithSecure AI assistant) and WithSecure Exposure Management (W/XM) in our annual launch event, Sphere. Since then, one of the most frequently asked questions we are getting must be “when is Luminen coming to XM”? I’m happy to announce that Luminen has now landed to XM. And what a…
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[MacOS] Activator tool won't set a profile ID because there already is a subscription set
Hello, I have no MDM, I'm trying to use my deployement utility to deploy WithSecure on MacOS platform remotely. I've managed to do it with a lot of tests. My problem is related to adding the profile ID after installation and licence input. After using : /Library/WithSecure/bin/activator --subscription-key…
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ZTNA agent
Add ZTNA features to the elements agents so it can be used for access management.
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🌸🐣 Win a W/S hoodie! 🐣🌸
Easter is just around the corner, and we're bringing back our egg-citing giveaway! We're giving away a limited-edition WithSecure™ hoodie to one lucky winner—but you’ll need to go on a hunt to win it! Each week, we’ll hide an Easter egg somewhere in the Community, along with a link to collect a special badge. Find all…
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Dell Command | Update and Dell Command | Update (UWP)
With the recent CVEs on "Dell Command Update" we are having trouble updating from Patch Management. All our Dell computers are getting the same errors across different companys and models.
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Response views now support all Elements Security Center languages
We are excited to announce a significant update to our Elements Security Center language support! Response views now support all languages available in the Elements Security Center: English (US) Finnish French German Italian Japanese Polish Portuguese (Brazil) Spanish (Latin America) Swedish Read the full article here:
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WithSecure not updating Hydra DB
Hello. We are using WithSecure Elements Agent Version 25.1. For some reason at many clients the hydra db is not updating at the moment for approx. 3-4 days. At some clients it is working. In the "AUA.log" from a example client you see that "Capricorn Engine" or "Sensor Database" is updating but not hydra. Anyone else got…
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Missing Cumulative Updates in Patch Management
Hello, I’ve noticed that the patch management for Windows does not offer all the cumulative updates from Microsoft. Today, one of my PCs received KB5053602 (dated March 1st) via Windows Update, while WithSecure didn’t offer anything at all. The only rule I configured in the profile is to block the installation of Windows…
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Is it always required to reboot a machine after an agent install?
Hello, is it always necessary to reboot a device after the agent installation? Or could the install complete successfully without needing to restart the device? Also, what I understand from the docs is that it could require a restart as it could not, so when does the agent installation require and when not and why? (my…
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Elements Collaboration Protection for 365 - Possible to make a custom delete rule
Hello, with this product is possible to make a custom rule that intercept some mail (criteria, by sender, subject …) and delete or quarantine ? Fabiano
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Blocked google search results open automatically
When using Chrome browser to search on Google, blocked websites (such as social media sites) will open automatically. On rare occasions one needs to hover over the search result to reproduce the automatic redirecting. This only happens on devices with the WithSecure browser extension enabled. Windows 10 and 11 devices are…
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WithSecure Software updater to update .NET SDK packages
Hi, I can not find .NET SDK products from the list on Vendors list -page. Anybody know, it there have been any discussions on adding the possibility to update .NET SDK packages through WithSecure Software updater (3rd party) ?
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URL categorization for web content control
Hello everyone, Recently using the web content filter, I've encountered a few cases where a certain website was incorrectly categorized. For example, android.com was denied as a paid service, which doesn't make much sense given that we all know that android refers to a mobile operating system. My question is, is it…