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Intune deploy failed
Hello, I deploy WithSecure Elements EPP for Computers with intune since 2 years. With latest versions i always have an error when deploying: "Erreur irrécupérable pendant l'installation","0x80070643" I followed this guide:…
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Turn off F-secure stamps on icons
How do I turn off the black F-secure stamps on icons on my computer?
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emea psb portal
Hi Unable login into emea psb portal, password incorrect. In the f-secure client "missing updates" and "installations" list is empty as well. Some global issue?
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How to manually set the WithSecure Client Security Update server
Hello all, How to manually set the WithSecure Client Security Update server to to lets say 'guts2.fsapi.com' for example? Kind regards, rdpk07
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F-Secure Policy Manager 15.30 upgrade to WithSecurity Policy Manager 16.00
I didn't find any guides for the upgrade process so is it even possible? Do I need to install new Policy Manager from scratch? The installer doesn't provide any upgrade possibilities and wiped off the F-Secure Policy Manager from the server without even asking me. I reverted back to a snapshot which I took before the…
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Could not install the following update: F-Secure Ultralight Core (64-bit)
Hello, I have all hosts giving me this alert 2 or 3 times per day since 06 July 2023, I tested install and uninstall of the client security app from the hosts and run diagnostics to test the internet connection from the hosts to the Policy Manager server and everything seems to be OK but this update is not installing on…
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Error installing F-Secure Linux Security 64 on Debian 11
I get the following error message when installing F-Secure Linux Security 64 on Debian 11 according to the manual: Selecting previously unselected package f-secure-linuxsecurity. (Reading database ... 66812 files and directories currently installed.) Preparing to unpack .../f-secure-linuxsecurity.deb ... Unpacking…
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Could not install the following update: F-Secure Ultralight Core (64-bit)
Hi all, Recently three of my clients have the following message: Details: Could not install the following update: F-Secure Ultralight Core (64-bit) 2023-07-06_01 (F-Secure Client Security). And these are constantly being emailed that it is not being updated. I already put the hotfix on 1 of them which can be found here:…
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Problematically high memory consumption during weekly check-up of F-secure Client
Hello, For a few months, we have had the F-secure Client Security Premium antivirus installed on our computers at work, but I have a problem that my co-workers don't have and that the IT guys don't seem to understand as well: Every Monday at 13h30 there is the automatic weekly checkup and for 5 to 40 minutes each week, my…
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compattelrunner.exe update
Hi everyone. We're seeing a high number of reports of Trojans during the update of the file %windir%\system32\compattelrunner.exe (telemetry) on our clients. The files involved are in :\Windows\Installer\XXXXX.msi (randomly generated file name). Yesterday we had some reports on Virus Total (example:…
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slow performance on PCs
Hello everyone, Since the WithSecure agent was updated to version 26.2, I’ve noticed that the “WithSecure plugin hosting service” process is running more and more frequently. I was wondering whether a Windows 11 machine with 8 GB of RAM can run the WithSecure agent without using 90% of its memory all the time. Thank you…
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WithSecure Firewall blocking Hyper-V networks
Hello, I have a problem that appeared out of nowhere recently. I have a Windows 11 Pro 25H2 workstation that I use as a lab. It has Hyper-V with 12 VMs, WSL with 2 Linux distributions, and Docker containers, all distributed across 6 VLANs: 3 internal, 2 NAT, and one bridged. It's not a random setup, but it has worked for…
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Windows ARM64: Response Actions Support Now Available
We are pleased to announce that response actions are now supported on Windows ARM64 systems. Read the full article here: https://community.withsecure.com/announcements-en/kb/articles/32905-windows-arm64-response-actions-support-now-available
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Adobe CVE-2026-34621
Hi, Does WithSecure Server/Computer Protection Premium provide protection against the recently disclosed Adobe vulnerability CVE-2026-34621? Kind regards, HCV
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How to reache someone from Support
I am unable to fill in a form on site for support because it's not accepting my phone number. Vendor in Serbia is so terrible and I can't find option to replace them. This is 2 years that I am having problems and my clients are compromised because I can't get license renewed on time I can't access partner portal. I see…
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CVE-2026-40175 for Axios JavaScript library
A critical vulnerability (CVE-2026-40175) in the Axios JavaScript library (versions prior to 1.15.0) can allow Prototype Pollution attacks to escalate into Remote Code Execution or Full Cloud Compromise. Users should upgrade to version 1.15.0 immediately, and WithSecure Policy Manager customers should apply the available…
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GPO install - Error applying changes/transformations
Hi, Goal is to deploy endpoint msi in AD enviroment. This is the guide that we followed: https://support.withsecure.com/userguides/product.html#business/psb-portal/latest/en/task_AF6058DE18E140BF85333F7E6C56F64C-psb-portal-latest-en But during creation of gpo object error is shown " Installation of software has encounter…
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WithSecure Ultralight Core Update
This notice relates to an upcoming release of Ultralight core that is expected to go to GA production on Thursday the 16th of April 2026. Read the full article here: https://community.withsecure.com/announcements-en/kb/articles/32894-withsecure-ultralight-core-update
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Composite rule support for Outbreak Rules
We are now adding support for composite rules to the existing Outbreak Rules functionality, along with new conditions. These will allow for an outbreak rule to apply when two or more conditions are met, rather than a single condition in isolation. We expect this functionality to be available for all customers…
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Detection & Response Report generation to be disabled
As part of our unification process for WithSecure Elements, we will be disabling the generation of new reports for the Detection & Response Reports view on the 20th April 2026. Read the full article here: https://community.withsecure.com/announcements-en/kb/articles/32887-detection-response-report-generation-to-be-disabled
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Extended Tamper Protection for WithSecure XDR products for Windows
With the latest release of Windows Sensor 2026.1, we introduced further tamper protection capabilities in our XDR products for Windows, including WithSecure EDR and WithSecure MDR. Read the full article here:…
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Introducing Luminen Monthly Security Executive Summary Reports
As part of our growing use of Luminen Generative AI inside WithSecure Elements, we have now added Executive Summary Reports to the suite. Read the full article here: https://community.withsecure.com/announcements-en/kb/articles/32839-introducing-luminen-monthly-security-executive-summary-reports
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Behavior of network protection in WithSecure Elements EPP for Mobiles
Has anyone experienced network protection being enabled automatically recently? In our environment, we have network protection set to disabled and locked, yet some devices have had it enabled without any apparent configuration change.
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Getting Started with the WithSecure Community
Security is hard enough. Finding answers shouldn't be. This is where WithSecure customers, partners, and our own team come to share what they know — product questions, real-world use cases, threat intelligence, and everything in between. No noise. No sales pitch. Just useful. What you'll find here Discussions Peers who've…
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Cybercrime-as-a-Service Is Evolving Fast — Here's What You Need to Know
Our threat intelligence team has published a new article breaking down how the cybercrime landscape has shifted. Attackers are no longer just stealing passwords, they are now selling active, authenticated session tokens, meaning criminals can buy ready-to-use access to your systems where the login has already happened. On…
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Inconsistent software updates data
In our EPP reporting and export, the column "Last software updates status update time", is showing as 2 or 3 years out of date. However, the "Last software update install time" is as expected, within a couple of weeks. I can't understand what the first date is referring to?
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WithSecure Elements Security Center Dashbboard down?
Hi everyone, I don't know if this is a global issue, but we can't login to our WitSecure Dashboard. We've tried clearing site and cache and cookies to no avail. Are there any updates?
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Proveedor Whitsecure / WithSecure provider
Cordial saludo, Me encuentro interesado en continuar con los servicios de WithSecure, ya que consideramos que es una solución eficiente y confiable para nuestra operación. Sin embargo, el proveedor actual en Colombia no ha venido cumpliendo con los compromisos pactados. En este sentido, agradezco nos puedan informar si…
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Availabilty of Findings data via API
Hi! In many cases XM recommendations can only be fulfilled by considering vulnerable files. In the Elements portal those are shown after clicking Elements > Enivronment > Exposure > Recommendation > Asset > Critical Finding > Found vulnerable files. With them one can trace the origins to remediate individual…
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Issue with the Malware protection
I can see the notification in the agent saying that Protection malfunction. Please restart your computer. Even after restarting multiple times its same.