-
USB Block
Using EPP for client and has the device control, Does anyone know how to block the USB from any Data transfer,, done this for USB memory sticks. however, plug a removal hard drive in and can still access in full?
-
Upcoming: New Elements organization management features
As part of our ongoing work to unify workflows in WithSecure Elements, we will be introducing changes to Organization Management during February. We will provide an update once the exact schedule has been confirmed. Read the full article here:
-
General Availability: WithSecure Elements Identity Security
We are happy to announce that our WithSecure Elements Identity Security is now officially in General Availability (GA). This means that it is available for all customers. Read the full article here:
-
Device Not Found After Renew License
Why in WS Elements Security Center "Device Not Found" after Renewing License, but I checked the status in Client and it is still connected to Central Management.License status remains in use. The Security Event is still running, but the device is not found
-
Upgrade VisualForce components API version
Hello support. I need help with updating the API version of some components of the WithSecure Cloud Protection for Salesforce product in my ORG. I need all components in my ORG to have an API version > 45. However, the Cloud Protection "About" component has an API version of 38. I need assistance in dealing with this…
-
What does the scheduled scan scan?
We have a scheduled scan on our computers using WithSecure Business Suite 16.01, and each scan gives us scans of over 2 million files. However, when I run a “dir” command on the disk on which the scan took place, the result is much lower (700k). I'd like to know how the programmed scan works and what it actually scans.
-
Unmanaged devices
Has there been any changes to "Scan for unmanaged devices"? I cant see the blue scan button anymore.
-
Elements – No support for old clients
As previously announced, support for all older Elements clients has ended at the end of 2024. Part of this end of life process for the older versions is for WithSecure to remove old backend services for delivering updates. This is due to our demerger from F-Secure. This means that all engine and definition updates for…
-
Collaboration Protection taking long time to connect to the Sharepoints, Teams and OneDrive.
This discussion was created from comments split from: collaboration protection not working.
-
WithSecure Updates
Hello, I would like to ask a question about Windows updates. Could someone explain to me how Withsecure chooses which updates to download to a workstation and if it is possible to set it up that, for example, Withsecure only installs critical updates that are necessary.
-
Could we isolate Linux hosts?
Hello, I wanted to try the isolation feature on a Linux machine, but apparently it doesn't allow me, so I want to know if the isolation feature is available on Linux as well or just on Windows machines. Thank you.
-
How can i delete some files based on their extensions ?
Hello, I'm currently testing Withsecure EDR with ransomware. The solution works well (my files are not altered), but the ransomware leaves an encrypted duplicate next to my file (files .psr, as shown in the screenshot below). I attempted to find a way to properly remove all the .psr files using the "Remediation" > "Delete…
-
My PMS server cannot download update from WS servers after have renewed third part SSL Certificate
Hi, My Server Policy Manager Server (v.16.03) cannot communicate with WithSecure’ servers anymore after have renewed a third part SSL certificate. I have 2 Debian based servers for PMS and PMSP (normal mode). I have used a third part SSL certificate for years but after the latest renew the PMS and PMSP cannot communicate…
-
Release to Manufacturing: Elements Agent for Mac 24.6
We have released a new version of the Elements Agent for Mac, version 24.6. This version fixes an issue which sometimes caused product initialisation to fail. The new version will be installed and taken into use automatically. No administrator action is required. See the original article here:
-
Change Elements EPP from old partner or uninstall/install?
Hi, We have a problem where our customer is moving from their old it support to our support. Their old support does not respond when we asked them to release Elements EPP locked installation so we can uninstall Elements EPP and reinstall our new Elements EPP to get customer clients to our portal. So, I tried to uninstall…
-
How to release network isolation mode in a VPN environment?
Hi, We have a secure network with limited internet access and it is accessed only by VPN or RDP. The VPN causes a catch 22 situation when the network isolation mode is in effect. You cannot initiate the VPN session as the network is isolated/unavailable and thus you never get the release network isolation message. I have…
-
SoftwareUpdater ask to reboot after each update
Hi, On some clients, Software Updater requires the computer to be restarted after each update. To make the story short: 10 software to update = 10 reboots My PMS (v.16.03) Software Updater settings are set up in such a way that user can choose to restart or delay the reboot, I don't want to force it. I had a similar…
-
Elements Identity Security Changelog
The WithSecure Elements Identity Security from Elements Collaboration Protection changelog provides users with detailed updates, enhancements, and bug fixes related to the WithSecure Elements Identity Security from Elements Collaboration Protection. For the most recent updates, please click here to see the most recent…
-
New Feature - Suppress XDR BCDs based on Device Labels
We are excited to introduce a new feature that allows you to apply suppression of Broad Context Detections (BCDs) based on device labels at the company level. This enhancement provides greater flexibility and precision in managing your security environment. Read the full article here:
-
WithSecure Elements Technical Trainings available for everyone
We are happy to announce that we have now made some of our technical trainings freely available for everyone. Read the full article here:
-
Support for macOS 15 (Sequoia)
Apple released macOS 15 yesterday. I don't see any reference to this verion in the release notes. Is this version supported by the Elements agent?
-
Element EDR Mails
In EDR, how to customize alert emails to change the subject. For example, to send to a Mail2SMS service
-
How can I detect duplicate computer in the administation console ?
Hello, Is there a way to detect duplicate computer int the administration console ? Thanks in advance for your response.
-
Vulnerability Management API: Users management Endpoint Removal
We are removing two endpoints from the Vulnerability Management API. Endpoints Affected: [POST] api/latest/Users [POST] api/integration/Users These endpoints were meant to create new user accounts. After 2024.12.01 these endpoints will be removed and no longer supported. The Elements Security Administrators view should be…
-
XDR Response Actions – Now available on Mac and Linux
Earlier, we introduced Response Actions for the Windows version of our XDR client. With response actions, you can retrieve specific forensic artefacts from endpoints to gather more information and provide further context to an investigation surrounding suspicious events that have been detected. You can also slow down or…
-
Elements IAM administrator role – Existing administrators can claim the new role
Recently, we announced a new role for WithSecure Elements called “Identity and Access Management (IAM)”. We are happy to announce that this new role can soon be claimed by existing users who already have full administration rights to all organization resources. We anticipate that this functionality will be available from…
-
View Windows User Password Change / Visualizzare il cambio password degli utenti di Windows
Buongiorno Dalla console di amministratore, che fornisce già molte informazioni, è possibile determinare la data dell'ultimo cambio password di ogni singolo pc/utente? Premetto che sto parlando di PC NON in dominio. In attesa di un gradito riscontro, cordialmente ringrazio e saluto. Alessandro Technology for Propulsion and…
-
How to update the malware database of WithSecure Linux Security clients ?
Hello, I rencently installed WithSecure Linux Security 16.00 on Ubuntu 22.04 machines. These Linux VMs are not connected to the internet, they are connected to a Windows Server Policy Manager, which is connected to the internet. On the Policy Manager, I can see my Linux machines. I can also see that they are well connected…
-
how to have email report with listo of failed login
hi, i made a widget to see failed login on my devices, it works well and i made a email report. If i click on the simple (1 line) graph i can see the list of event on the devices with login error. Question: how o can receive email report directly with the list of wrong login without each time click on graphs, login in…
-
WithSecure and Teams are not compatible / WithSecureとTeamsの相性が悪い
「WithSecure Elements EPP for Computers」をMACに入れてたのですが 最近ステータスが「✕」で、「新しいシステム拡張を許可する」・「完全なセキュリティを提供する為に、フルディスクアクセスを許可する」の許可が求められてます。それらをオンする為に、「WithSecure Agent」 と「WithSecure system Extension」をオンするとステータスは正常になりますが、なぜかMicrosoftTeamsを開くのに時間かかるようになります。オフするとTeamsは正常に動きます。どちらも正常に動作させるにはどうすれば宜しいでしょうか