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[Feature request] Assign profile based on user logged on
Hello, i would like to suggest a new feature: the ability to apply a profile to device (windows 10 pc) based on the user that logged on In our specific case: we use web site black list in profile to deny access to some old internal hardware that have a web interface without logon, so any internal user knowing the ip can…
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Infection with Regedit Files
Hello all, We had 2 different infected PCs in different times and I want to investigate why it is affecting especially registries. Did you ever experienced such an infection? Or do you have any ideas about more detailed investigations? Or maybe its just a FP, not sure. Thanks in advance Ilke
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Server offline
Hello, I have a problem with a server that displays as "Offline" on the console. When I go to the agent on server it shows me that. What is the best practice in this case? Sincerely
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WithSecure elements and Intune
Hello, Has anyone managed to install Withsecure elements via Intune yet? We are unable to have the application installed as a 'line of business app' via Intune. If you did, what config did you use? We use the following parameters: /qn VOUCHER=XXXX-XXXX-XXXX-XXXX-XXXX
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Reboot needed. Reason: Scanning engine update Vmware horizon
hello, We use Vmware horizon view with non-persistent desktops. When logging off the session, the VDI desktop is refreshed with the state of the golden image. Sometimes EPP gives a message: Reboot needed. Reason: Scanning engine update. This does not make much sense in a VDI environment with non-persistent desktops. the…
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Software updater failing and trying to install older version
Hello I don't know if this is the correct place for it or if I should send a ticket, but I've noticed the SU failing in some places. Example one would be eID software 22.11.0.1934 which failed with "File validation failed" error, the second one would be Microsoft Onedrive which tries to install ver 22.238.1114.0002 which…
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Trigger
I want to run a discovery scan, but i do not want network scan to run automaticly before a certain date, how do i proceed?
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F-secure Server Security Premium 15.30 with Windows Server 2022 Standard
RDP connections won't work if Browsing protection is enabled. Unknown error immediately after trying to login. Is this bug and if so, when it is going to be fixed?
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Install
Hi! How can I install the Freedome in my cell phone? I have a license for 3 different machines. I needed to remove Freedome and now I am trying to install it again. I can not log into my account because I will get a page where there are listed places from where I might have bought my Freedome. I bought mine from any of…
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Where can I find some parameters I'm looking for ?
Hi, I'm looking to find the following parameters, where can I found it ? companyUuid partnerUuid subscriptionId Thanks.
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Ultra high CPU useage
Hi, Every now and then my computer slows to a crawl. Its shows the same symptoms as the high memory usage thread, but is an issue with the "WithSecure Pisces Hoster" Anything I can do to get rid of this issue? Steve
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PDF Reports
Hi, We are sending out reports to our customers, it is important that the reports are sent to the customers as pdfs to prevent editing of the reports. We would like to use the automatic dispatch, but this is not possible because there are currently no PDF reports. Is such a function possible or in planning?
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Software updates in Policy Manager: show installed version of outdated software
Hi All, In the Policy Manager (version 15.30), the "Software updates" are showing under "Update description" the version of the software that can or should be updated to. However, I would also like to see the version that is currently installed on the client. Maybe this question has been asked before, but I have not found…
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lenovo vantage addins is triggering Broad contest detections
Is lenovo vantage addins safe? This is causing detections on 30 or more computers.
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Scaning Report shows only 100 skipped objects
Hi, I can't find full report from manual scaning (Client Security 15.30 + Policy Manager Server). View in browser option shows only first 100 skipped objects, there is over 400. Where it is stored, how can you access full verison of scanning report? Thanks, Coyote
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how can i download user logs
I am not able to check logs
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Configure email subject for alert emails from Policy Manager
Hi All, The Policy Manager can be configured to send notification mails. The subject of these mails is: "New host alerts ($X) from F-Secure Policy Manager" However, I would like to modify the subject to be able to filter the mails better automatically. Is this possible and if so, how? Thanks, JUB
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Force Download of Policy
How can I force my Linux Security 64 client to download the latest policy from policy manager
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Exclusion(s) for Office? F-Secure Client security Premium
Hi all, We have multiple workstations that seems to give problems in Excel(large files and calculations) or Outlook when F-Secure Client Security Premium is activated. The problems are notifications where Outlook/Excel states that the memory is exceeded or out of diskspace. When deactivated there isn't any limit, and no…
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Web Content Control still being enforced even after disabling it in the profile
Hello everyone. So we have disabled web content control completely (and all other browsing protection controls are also disabled). However, in the security events I am still seeing that browsing protection is still active. Here is a sample log: I verified with the user that indeed they are unable to access some sites. The…
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Linux security on Ubuntu 22.10
After f-secure is unwilling to support fedora (SHAME - we are paying customers!), I set up a VM to test this product with Ubuntu 22.10. The next surprise: not supported. SHAME! Paying customers are not supported when they are trying to use a modern distribution. Mainstream only. Our company subscription will run out next…
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f-secure-linuxsecurity on fedora
Hi, I am trying to install f-secure-linuxsecurity-12.0.21-1 on a fedora 36 system (I know - not supported, but it worked in the past). After installing I get: /opt/f-secure/linuxsecurity/download/linuxsecurity-1200-linux-x86_64/1661945972/content/setup: missing package: python Please install missing packages and try again.…
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Does the exclusion of WSUS in Software Updater also exclude updates from InTune?
My customer installs Microsoft security patches with InTune. Does the setting to not handle updates from WSUS in Software Updater also handle updates from InTune, or can we end up in a situation when the client tries to install updates from the both sources?
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F-Secure Pisces Hoster x64 (FsPisces.exe) locking files
Hi, we've configured WithSecure Elements EPP for Servers Premium (v 22.8) on a Windows Server machine with DataGuard active on some important folders. We've noticed that for a few days that when files under these folders are accessed (either from clients or from the server) they're automatically "locked" by FsPisces.exe.…
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Password protected File
hello, how can i scan a password protected zip archiv?
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How to elevate?
Hiw I can elevate support case in EDR?
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Send data to a syslog server
Hi everyone, I use WithSecure Elements EDR and EPP for Computers Premium, how can I send data to a syslog server? Thank you.
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Software Updater
Hi, I am confused about software updater process. Currently my profile has under the automated task plan "Install critical and important security updates". Now I included a rule to update non-security software into automated installation, but it does not install? Why is that? Is there any workaround? Example with the…
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Displaying and selecting computer firewall profile
Hello, We recently switched from PM+CS to Elements EPP and for life of my I cannot find where is displayed the currently assigned firewall profile of each computer? The second question: How can we assign certain firewall profile to certain specific computer or groups of computers? Do we really need to clone the whole main…
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Icon in tray (top of screen)
I am running Android 13 with Mobile protection 18.5.0020216. When I manually end the protection by swiping the message away, and I then manually start the app, the W icon does not reappear until I reboot the device completely. I think I saw last week that the icon re-appeared but I am not sure. I think the icon should…