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Network addresses for WithSecure Products
For many customers, WithSecure products will function correctly without needing to know which servers the products connect to. However, some administrators tightly control which network addresses they allow their clients to connect to (“Egress control” or “outbound connections”), and it is mandatory that they allow…
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Update to 16.0 Policy manager. Unable to login
Hello !! I just installed the new version of policy manager, 16.0. I'm unable to connect to the console. Running the server status i obtain this : Anyone has this issue previously ? Kind regards, Nicolas, Support IT PASTEUR
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Getting Started with Community: 6 - Follow a Category
How to Follow a Product Category in WithSecure Community WithSecure Community now offers the feature to follow a category. By following a category, you'll receive notifications and updates on discussions within that specific category. Here's how you can do it: Why Follow a Category? Following a category allows you to keep…
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VMware Horizon non persistent vdi
Hello, We are rolling out WithSecure EPP to our devices and im currently working on our VDI's. We got the following subscriptions in our portal: WithSecure Elements EDR and EPP for Computers Premium WithSecure Elements EDR and EPP for Servers Premium When we bought we also bought 190 "F-Secure Elements EPP for Remote…
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Taches automatique
Bonjour, Est-il possible de laisser à l'administrateur d'un PC la possibilité d'arrêter ou de désactiver une tache automatique planifiée de la gestion centralisé ? L'interface graphique de l'agent sur le poste ne permet que d’exécuter une tache automatique. Cordialement, Stéphane Translation from @LiselotteP: Is it…
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WithSecure events, worldwide!
As a company dedicated to innovation, we believe that events are a crucial way to share our latest thinking and discoveries with the wider community. Whether it’s a workshop, conference or speaker series, we always strive to create exceptional events that inspire, educate and entertain. Stay tuned and "Bookmark" this…
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New Products and Services for WithSecure™ Elements
We are pleased to announce that we have a new product and a new service for WithSecure™ Elements, now available to our all our customers and partners.
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F-Secure Policy Manager 15.30 upgrade to WithSecurity Policy Manager 16.00
I didn't find any guides for the upgrade process so is it even possible? Do I need to install new Policy Manager from scratch? The installer doesn't provide any upgrade possibilities and wiped off the F-Secure Policy Manager from the server without even asking me. I reverted back to a snapshot which I took before the…
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Shared OneNote blocked once per month
Hi, We are using a share OneNote (hosted on sharepoint) on 6 computers (all equipped with EPP). About once per month, this shared OneNote becomes unavailable for 4 of the 6 computers - those 4 computers have the same profile for settings. When I say the OneNote is unavailable, it just displays a white page in the browser…
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Software updater not working
HI, I have a problem with the software updater in Policy Manager Console (15.30.96312), I have created a test domain in which I have put several computers to test the software updater, now the PCs have client security premium version 15.30. PCs didn't have software updater enabled at first, so I enabled it in the test…
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WithSecure products and macOS 14 “Sonoma”
Apple will release macOS 14 “Sonoma” on September 26th 2023, and currently this version is not yet supported by WithSecure products. Read more information here:
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Personalisation des mails d'alerte
Bonjour, Est-il possible de ne recevoir que les mails de criticité haute ? je ne vois rien pour personaliser l'envoi de mails d'alerte. Merci d'avance de votre réponse, Edit from @LiselotteP, in English: Hello, Is it possible to only receive highly critical emails? I don't see anything to personalize the sending of alert…
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usedLicenses on Endpoint Protection API
Hey, I'm working with the Endpoint Protection API and I am collecting data of our customer's license usage. I've noticed that the usedLinceses(from /companies/{companyUuid}/subscriptions) value changes very often for certain subscriptions. Is this value current license usage and it changes every time a client goes…
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Availability of version 16 RC or beta product
This discussion was created from comments split from: Policy Manager for Debian 11 (Bullseye) and Debian 12 (Bookworm).
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Windows Defender and With Secure EPP parallel on Clients
Hi, can anybody tell me why with secure EPP and Defender are both installed on Windows 10 Devices? I thought that the With Secure Agent disables the defender Agent but we have a lot of Computers where both are active
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Hi, I would like to know which IP are necessary in my Firewall to connect to WithSecure SRV ?
Hi, I would like to know which IP and port are necessary in my Firewall to connect to WithSecure SRV ?
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Is it possible to setup multiple remote WithSecure connectors with the same self-signed certificate?
Can we configure multiple remote WithSecure connectors to use the same self-signed certificate from one of the connectors? We have several remote sites, each equipped with its own WithSecure connector. However, we've encountered issues with software updates when clients move between sites with different connectors. Our…
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Server Security 15.30 - Server slow after Ultralight Core update
After the automated install of F-Secure Ultralight Core (64-bit) 2023-08-22_01 on 28.8.2023 one of our (web) servers is getting dead slow when under heavier load. Uninstalling Server Security restores the server performance but is of course not something that we want to do and this has never happened prior to the update…
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Cannot update F-Secure Linux Security
Hi, I have a problem with updates. I downloaded fsdbupdate9.run, then ran "dbupdate fsdbupdate9.run". I tried with absolute path too, nothing works, I get this output : "Verifying archive integrity... 100% MD5 checksums are OK. All good. Uncompressing F-Secure Database Update 100% Sorry, cannot determine final data…
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Bulk Editing Devices
Hi Guys, Greentings!
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Is there a option to scan on write instead of access on real-time scanning?
Keeps my cpu from staying sane while making backups.
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Why is exclusion not working?
We use an ISL to provide support for our customers. WithSecure AV detects it almost every single time, our mailbox is full of its reports. We tried to make an exclusion by inserting paths and hashes for the file in Profile/Scanning/ but it does not work. Is there any way to avoid this and make withsecure for our customers…
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News here?
Hi I am currently managing a site with over 100+ clients licensed with the Premium option. I am concerned that I did not see a development for the business suit in quite some time. Are you going to kill the Business suite or what is going on ? Will there be any new versions and features to this product line ?? I can see…
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F-Secure ESS Fqm does not start
Hello, I'm trying to install F-Secure Mail and Server Security 15.10 on Server 2002 with Exchange 2019 CU12. Everything works fine until the services get started. Then I get: I've checked the local securiy policy and the service account has the right to "logon as service". Why is it failing? Where can I find helpful logs?`…
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I am looking for a list of all the default Elements VM asset tags
We are in the process of setting up a reporting portal using API and are interested in incorporating the default tagging names from the VM management portal. I'm reaching out to inquire whether there exists a comprehensive compilation of these default tag names.
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Elements Quarterly Launch Q2/2023 is here!
We’re always proud of our development team, but they have really outdone themselves this time! As a result, we’re delighted to announce three new offerings that provide a wide range of airtight cyber security solutions for every kind of business that build on the success of our Elements portfolio. In this quarter we…
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Open-AudIT
I'm trying out OpenAudIT to scan local network but Elements Agent blocks winexesvc.exe to execute on local hosts. Is there any way of allowing the app to be run on hosts from a specific IP/server?
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Endpoint Detection & Response - Advanced Response
What are the limits of maximum assets to run response jobs? Have people experience on this module with large volume of jobs? Im running quite a few jobs now, but are experiencing "hanging" of jobs. Started out fine, but it has been running without updates 15 hours now.
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Max API request rate to https://api.connect.withsecure.com/ before throttling?
Hi all My companies application is needing to fire off many concurrent requests to the Elements API endpoint: https://api.connect.withsecure.com/, but we are currently experiencing denies due to throttling. The API response is "Too many requests were sent from your IP". Could you please provide the exact (numeric) rate…
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Could not install the following update: F-Secure Ultralight Core (64-bit)
Hi all, Recently three of my clients have the following message: Details: Could not install the following update: F-Secure Ultralight Core (64-bit) 2023-07-06_01 (F-Secure Client Security). And these are constantly being emailed that it is not being updated. I already put the hotfix on 1 of them which can be found here:…