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Hi I'm trying to make an integration with our PSA to create tickets and have a bi-directional sync with the Elements API. I've come to a point where I want to add a comment to an Incident using the incidents/v1/comments endpoint but I'm getting a 403 error with the message Insufficient Scope. My API key I'm using has "Full…
Hi, Has an IT partner, we manage a lot of companies, and configuration profile management has been delegated to IT Technicians in charge of these companies. We were looking for a tool allowing us to compare all configuration profiles from all these companies to a specific main profile. It looks like the API does not…
Our team has been successfully using a reporting application that queries the WithSecure Vulnerability Management API. We've been using custom tags to identify devices (e.g., Windows Server, Linux Server, Firewall). This system worked flawlessly until about a week ago. Currently, we're experiencing an issue where our API…
Hi, i'm managing a private cloud solution for provisioning virtual machines and related services. This uses mostly API-Calls and Scripts to different infrastructure services (Virtualization, Networking, User Management, Backup etc.). We would like to include an API-Connection to Policy Manager 16 to automatically remove…
Despite correctly supplying all the required input, the API is not performing as anticipated. Seeking assistance to address the issue. EDITED:PII
Hi all My companies application is needing to fire off many concurrent requests to the Elements API endpoint: https://api.connect.withsecure.com/, but we are currently experiencing denies due to throttling. The API response is "Too many requests were sent from your IP". Could you please provide the exact (numeric) rate…
In the EPP dashboard, there are is a bar chart of infection counts as follows: I'm trying to re-create the chart using API calls, but can't find what the counts represent. I thought at first it represented the number of devices the infection was found on, but this proved to be incorrect. For example, in our company…
Hi all My company is wanting to begin integrating some of the Elements API. I see that the current version is v 1.0.0. I've heard that a newer version is in the pipeline, and that the above will soon be deprecated. Have I perhaps misunderstood, and gotten confused with a different API being deprecated? I'm just trying to…
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