Product Troubleshooting Common topics

Size of the hive.db file under the HiveRoot folder is large and keeps growing on the Windows endpoint client
Can the Elements Business accounts and accesses to the different portals be combined?
Guide to WithSecure Ideas for New Community Users
Obtaining Entra ID User Count for Pricing and User Account Allocation
Why is F-Secure application incompatible with WithSecure Elements Agent or Business Suite Client Security?
Why is F-Secure application incompatible with WithSecure Elements Agent or Business Suite Client Security?
Why does RDP connection not work when Application Control rules are active on a Windows server 2022?
DeepGuard prevented an untrusted application from modifying another process
How to add a user to the Partner Portal for e-Ordering and etc?
Getting an error of "Your login to WithSecure™ Partner Portal failed." when logging into Partner Portal

List of all Withsecure processes and the folders they are located in a Windows system

Issue:

System administrator needs a list of all Withsecure processes and the folders where they are located in a Windows system

Resolution:

You can create a list of all WithSecure processes and where they are located in a Windows system by following these steps:

Open Command Prompt with administrator rights
Run the following command below one by one to view list of .exe files in WithSecure application folders.

dir "C:\Program Files (x86)\F-Secure\*.exe" /s /b
dir "C:\ProgramData\F-Secure\*.exe" /s /b

This will create you an easy to read list.

Article no: 000016628