Product Troubleshooting Common topics

Size of the hive.db file under the HiveRoot folder is large and keeps growing on the Windows endpoint client
Can the Elements Business accounts and accesses to the different portals be combined?
Guide to WithSecure Ideas for New Community Users
Obtaining Entra ID User Count for Pricing and User Account Allocation
Why is F-Secure application incompatible with WithSecure Elements Agent or Business Suite Client Security?
Why is F-Secure application incompatible with WithSecure Elements Agent or Business Suite Client Security?
Why does RDP connection not work when Application Control rules are active on a Windows server 2022?
DeepGuard prevented an untrusted application from modifying another process
How to add a user to the Partner Portal for e-Ordering and etc?
Getting an error of "Your login to WithSecure™ Partner Portal failed." when logging into Partner Portal

Where to contact about payments and billing regarding WithSecure Business Products

Issue:

Where to contact about payments and billing regarding WithSecure Business / corporate products.

Resolution:

If you are an end-customer, you need to contact your own WithSecure reseller partner if you have questions about billing.

If you are a WithSecure reseller partner and you have questions about billing, please contact your WithSecure Sales contact, or email WithSecure Order Services.

Article no: 000003578