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WithSecure Policy Manager Proxy gives error "Error: CA certificate verification failed" or "RA not issued by CA", when running fspmp-enroll-tls-certificate.bat
Issue: I executed fspmp-enroll-tls-certificate.bat for Policy Manager Proxy and it gives me the error "Error: CA certificate verification failed" or "RA not issued by CA".Resolution: This error can occur if the server's Simple Certificate Enrollment Protocol (SCEP) is not up to date. You can follow the steps below on the…
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Security Cloud Client ei ole yhdistetty Server Securityn / Client Securityn kanssa
Issue: Security Cloud Client ei ole yhdistetty Server Securityn / Client Securityn kanssa Resolution: Sinun on varmistettava, että F-Secure isäntäkone saa yhteyden URL-osoitteeseen: * * https://a.karma.sc2.fsapi.com * * https://api.doorman.fsapi.com Voit yrittää avata https://a.karma.sc2.fsapi.com/healthcheck ja…
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Pitäisikö minun poistaa Windows Defender käytöstä tai poistaa sen asennus Windows Server 2016/2019/2022:ssa sen jälkeen, kun olen asentanut Server Securityn tai Email and Server Securityn tai Elements Endpoint Protection for Servers -sovelluksen?
Issue: Olen asentanut Server Securityn tai sähköpostin ja palvelinsuojauksen tai Elements Endpoint Protectionin Windows Server 2016/2019/2022 -palvelimeen, mutta Windows Defenderin reaaliaikainen suojaus on edelleen käytössä. Pitäisikö minun poistaa se käytöstä, kun käytän WithSecure tuotetta? Resolution: Kyllä, Windows…
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Käytäntöjen hallinnan hälytykset-välilehti näyttää isäntäkone "Tietokannot ovat vanhoja".
Issue: Käytäntöjen hallinnan varoitukset -välilehti näyttää varoituksen, jossa on vakavuussuojaus ja kuvaus "Tietokastot ovat vanhoja" isäntäkone. Kuinka tehdä vianetsintä, miksi virus näkyvät vanhentuneina? Resolution: WithSecure Policy Manager saa päivitykset guts2:n kautta toimitus ja tallentaa ne kansioon C:\Program…
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Client Security or Server Security fails to download definition updates from Policy Manager Proxy and Policy Manager Server with "certificate expired" and "untrusted root ca" errors
Issue / Symptom After upgrading to Policy Manager Server 15.30, Client Security or Server Security fails to download malware definition updates from Policy Manager Proxy (PMP) and Policy Manager Server (PMS) with "certificate expired" and "untrusted root ca" errors. Host using PMP 2022-02-01 09:32:21.040 [1454.1a68] I:…
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How to upgrade WithSecure Policy Manager to a newer version on a Windows Server?
Issue: How to upgrade WithSecure Policy Manager to a newer version on a Windows Server? Resolution: It's highly recommended that you first back up your existing WithSecure Policy Manager data before upgrading: Create a full backup of the WithSecure Policy Manager data (H2 database, preferences and other files). The backups…
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Policy Manager hotfixes for Spring4shell vulnerability released
On March 31, 2022, a critical vulnerability was announced in the Spring framework, which is used by many vendors with Java based products. As soon as WithSecure became aware of this, we started investigating to see if any of our products were affected, and we found that the following products contained the version of…
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Resolving connectivity issues between Client Security for Mac and Policy Manager
If you experience issues with the connectivity between Client Security for Mac and Policy Manager where the host is not being registered, try using Safari to open the Policy Manager Server welcome page using exactly the same Policy Manager address that was used to export the mpkg package with the HTTPS protocol. If you get…
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Failed to login to Policy Manager Console suddenly despite using valid offline token
Issue: Failed to login to Policy Manager Console suddenly despite using valid offline token Resolution: After applying token, once Policy Manager connects to F-Secure license registration server (https://corp-reg.f-secure.com:443), it resets manually imported tokens. It becomes automatic token which has short validity…
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Client Security 13 not accepting Software Updater exclusions based on software vendor
Issue: Client Security 13.X does not accept exclusion rules for Software Updater that have been set using the Software vendor field in the Software Updater settings in Policy Manager Console. The following type of entries are logged in the fssua.log-file: 2020-08-20 14:00:13.661 [3750.8278] *E: Failed to parse a rule type:…