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How to switch fspm-definitions-update-tool's platform from Linux to Windows (vice versa) in Policy Manager
Issue: In order to update database in an offline server, an offline tool called fspm-definitions-update-tool is needed to be created by Policy Manager (PM). Detailed steps can be found here. For example, if this fspm-definitions-update-tool is created from a Linux PM, then this tool can only be executed on an online Linux…
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After upgrading to F-Secure Email and Server Security 14.x, the stripped attachments are not quarantined
Issue: After upgrading to F-Secure Email and Server Security 14.x, I notice stripped attachments are not quarantined. The quarantine folder is empty and nothing to query. The Items can not be deleted from the quarantine folder as the action fails. Resolution: You would need to make sure that correct permissions are set…
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Devices are getting blocked. How can I grant access to specific devices on Policy Manager?
Issue: My devices are getting blocked. How can I grant access to specific devices on Policy Manager? Resolution: You can set rules to allow a specific device while all other devices under the same class are blocked. You need to know the hardware ID of the device that you want to allow before you can create a rule that…
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How can I reset the host UID for WithSecure Server Security/Client Security 15.x?
Issue: FSMAUTIL is no longer available for WithSecure Server Security/Client Security 15.x, how do I reset the host UID? Resolution: In WithSecure Server Security/Client Security 15.x, there is a new tool introduced called resetuid.exe to reset the host identity. This tool will replace FSMAUTIL (F-Secure Management Agent…
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How to configure F-Secure Policy Manager Server to listen on multiple TCP ports for HTTPS traffic
Issue: In default configuration, Policy Manager Server listens to HTTPS traffic on port 443. However, if there is a requirement for changing this port, clients connected to the Policy Manager may end up in state where they are no longer able to communicate with the server. Resolution: This article describes, how to…
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How to change the alert settings for virus definitions in the Policy Manager?
Issue: Where do you change the settings about alerts and when virus definition updates are considered outdated (old)? Resolution: Note: This feature has not yet been implemented in Client Security version 14.x or Server Security 14.x. Client Security 13.x and Server Security 12.x support this feature. In order to change…
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How to disable client fallback to the F-Secure update server from the Policy Manager?
Issue: We are in an isolated intranet environment and our clients/servers are not connected to internet. We are facing an issue that in times Client Security and Server Security clients change the update server details from default Policy Manager server URL to guts2.sp.f-secure.com. As the clients are not connected to…
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How to discard changes to a policy in Policy Manager Console
Issue: I made policy settings changes which I do not wish to save and distribute to the hosts. How can I discard changes to a policy in Policy Manager Console? How to view the settings changes made to a certain policy before distribution? Resolution: You can discard the settings changes with the following steps: * Open the…
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How to stop Linux Security 64 scheduled scan?
Issue: How to stop Linux Security 64 scheduled scan? fsanalyze command can be stopped by terminating that command/terminal. However, we cannot see the progress of scheduled scan in LS64. Resolution: Stop the LS64 service by using "master-switch" command. /opt/f-secure/fsbg/bin/master-switch ( on | off | status ) For…
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How to set up firewall automatic selection in Policy Manager 15.x
Issue: How does the firewall automatic selection in Policy Manager work? How to set up the automatic selection profile? Resolution: To set the firewall automatic selection profile changes to work, create the auto select rule based on conditions such as gateway IP, DNS, etc. As an example, when the Windows Firewall profile…