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Disclaimers not always added to e-mail messages
Disclaimers not always added to e-mail messages This article describes the circumstances under which disclaimers may not be added to outgoing e-mails. If F-Secure Anti-Virus for Microsoft Exchange has been configured to add a disclaimer to the outbound e-mails, typically all the e-mails will have this disclaimer appended…
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What's new in E-mail and Server Security 12.10 and Server Security 12.10?
What's new in E-mail and Server Security 12.10 and Server Security 12.10? This article contains a link to the release notes for F-Secure E-mail and Server Security 12.10. F-Secure E-mail and Server Security 12.10 and Server Security 12.10 were released on January 23, 2017. To find out the latest information about these…
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Using the SA account and F-Secure AV for Exchange
Using the SA account and F-Secure AV for Exchange Symptoms In all of the supported F-Secure Anti-Virus for Microsoft Exchange versions, the SA account is used during installation. This article explains why this is the case. Note: This article assumes deep technical understanding of both F-Secure's products and the…
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Spam scanning is not working
Spam scanning is not working Symptoms In F-Secure Anti-Virus for Microsoft Exchange, the spam scanning is not working. Diagnosis You have installed and configured F-Secure Anti-Virus for MS Exchange. E-mail scanning is working well since it is blocking e-mails, quarantining them and rejecting them correctly. However, you…
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Quarantine not available
Quarantine not available Symptoms The quarantine database of F-Secure Anti-Virus for Microsoft Exchange is not available for a some reason. Diagnosis It might occasionally happen that the quarantine database is not available, e.g. due to a network problem or it may have run out of space. It is important that e-mails,…
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F-Secure Email and Server Security manual scan causes system to hang
F-Secure Email and Server Security manual scan causes system to hang Symptoms After initialing a manual scan, the server/system experiences noticeable degradation in performance causing the server/system to hang. Diagnosis Scanning large archives may cause the CPU usage to increase by 50% - 100%. Solution To overcome…
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Accessing F-Secure Anti-Virus for Windows Servers Web Console remotely on Server Core for Windows Server 2008
Accessing F-Secure Anti-Virus for Windows Servers Web Console remotely on Server Core for Windows Server 2008 Symptoms You cannot access F-Secure Anti-Virus for Windows Servers Web Console remotely on Server Core for Windows Server 2008. Diagnosis The F-Secure Anti-Virus for Windows Servers Web Console access is, by…
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Database cannot be accessed
Database cannot be accessed Symptoms This article describes an issue in F-Secure Anti-Virus for Microsoft Exchange where database cannot be accessed. Diagnosis When you try to make a query for the database or test database connection (by clicking the test database connection link on the database tab) on Web Console, the…
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Number of spam messages not growing
Number of spam messages not growing Symptoms The number of spam messages remains unchanged for a long time. Diagnosis You notice that the amount of spam messages remains the same even though it should grow steadily. This indicates a problem in the Network Configuration settings. Solution To solve the problem, you should…
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Warning 'EcProcessVirusScanQueueItem' during virus scanning
Warning 'EcProcessVirusScanQueueItem' during virus scanning Symptoms The user is displayed the following warning during virus scanning: EcProcessVirusScanQueueItem Diagnosis The user receives the below error on a regular basis on his Microsoft Exchange 2007 Server with SP1. The user has F-Secure Anti-Virus for Microsoft…