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The WithSecure Community will be down for maintenance from 15 October 22:00 EEST / 21:00 CEST / 20:00 BST / 15:00 ET to 16 October 2024 10:00 EEST / 09:00 CEST / 08:00 BST / 03:00 ET. During this time, we will be migrating WithSecure Ideas to the Community platform. We apologize for any inconvenience and appreciate your understanding.

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➤ Recent Discussions

IDEA: Key Change Feature in WithSecure ESC
On behalf of several partners managing multiple client accounts, we would like to request a feature enhancement for the WithSecure portal. Specifically, we propose the ability to change a product key via ESC Portal when the wrong key is activated on a device (such as a workstation or server), without requiring any direct…
fsaua-update_32.exe doesn't work
Hello, with F-secure 15.30, I used fspm-definitions-update-tool to download the updates and I installed them offline with fsaua-update.exe. This worked very well. Since migrating to WithSecure 16.01, I've been using the new version of fspm-definitions-update-tool, which also works well. However, the new fsaua-update_32.exe…
Elements Security Center Common Features Changelog
Changes in features and functionalities that are impacting all security domains within WithSecure Elements Security Center will be published under this announcement thread. Every time there is a change, an entry will be created under this announcement describing new functionalities, improvements or bug fixes. 📝 Click here…
WithSecure Community Digest
As a way to keep you informed about the latest and greatest on the forum, we have decided to compile a list of the most engaging articles, discussions, and questions from the previous week. In addition, we will share updates on any new features, announcements, and events happening within the WithSecure Community. With this…
EVM System Scan Changelog
Elements Vulnerability Management System Scan feature changes will be published under this announcement thread. Every time there is a change, an entry will be created under this announcement describing new functionalities, improvements or bug fixes. 📝 Click here to see the most recent change log and bookmark the…
Selected Exclusions for EDR - "Accepted behawior"
Please improove one option, becouse in first step "Accepted behawior " i can select only „all Devices” or „Affected devices” , there will be great to see option to select specific devices, becouse this specific behawior on IT department, or developer department users can run on his many devices, but now WithSecure…
WithSecure Ideas Platform Migration
We would like to inform you that the tool we use for collecting WithSecure ideas is migrating to the WithSecure Community on 15 October. During the migration, ideas.withsecure.com will be unavailable from 14 October through 16 October. After the migration, you can continue accessing it at the same…
Elements Exposure Management Changelog
Elements Exposure Management feature changes will be published under this announcement thread. Every time there is a change, an entry will be created under this announcement describing new functionalities, improvements or bug fixes. 📝 Click here to see the most recent change log and bookmark the discussion to be notified…
Action: Invitation to take part in our cloud survey
We’re would like to invite you to participate in our cloud survey, “Which Way Forward?” Your feedback is crucial in helping us understand your needs and preferences regarding cloud security. As we develop our cloud security offerings leading up to Sphere 2025, your insights will ensure our products are relevant and…
XM newsletter Oct-08
Today we released Exposure management with new improvements: AttackPath visualizer tool updated with UX improvements. New Recommendation score calculation is in place: Recommendations are now generated for only highly-enough risked assets. This may lead into less Recommendations provided compared to what had been…

✓ Resolved

Devices are not visible on Pending List
Hi everybody, Some Windows 10 PC, after push installation of withsecure (16.00 client version for business suite), are not showed on PM Pending. I try to uninstall withsecure with a remove-tool and install again offline method with success, but are still showed on Unmanaged devices. All of devices are on AD Domain and have…
WithSecure license expiration grace period?
Is there a grace period after a WithSecure EPP license expires, or does it simply just stop working?
DeepGuard is blocking ANSIBLE for updates
Hello everyone, I have a problem where DeepGuard is preventing my updates from taking place, these updates are automated thanks to Ansible and therefore an Ansible user is in admin on my server to be able to deploy Windows updates on it. I need to deactivate DeepGuard from 3 to 4 a.m. because that's when the update is done…
Why is my Server Manager Console not registering ?
Hello everyone, I have a Policy Manager Console under Windows Server 2016 and my product cannot be registered because the website that you can see in the screenshot displays a 404 HTTP error. The trafic is not blocked by Windows firewall nor our firewalls, I can see the trafic being authorised and going out in the logs.…
WithSecure Linux Security 5.0.10 not installing
Hello everyone, I have an Ubuntu 22.04 machine that is not connected to the Internet. But this machine is connected to a Windows Server which have acess to the Internet. I have successfully installed the wsls-5.0.10-exported.zip package but I can't activate the product. I am trying this command " sudo…
BUG / Elements / Automated Actions for deletion
Hi, We have been creating some suppression rules for BCD, and it look like the Web interface has a bug. Browser is EDGE/FIREFOX, language is FRENCH, tried ENGLISH also, same problem. When looking at the suppression rules we see 10 lines by default, but the pager indicates "0 - 0 of 0 / 1 of 1". If we set the filter to 50,…
Device Control not blocking exe files ?
Good day, I am trying out the device control feature and have disallowed launching exe files from USB sticks (rest of settings remain unchanged so far). Profile with respective settings is assigned to the device and profile assignment state is up-to-date. Still able to launch exe files from the USB stick. The stick was…
Accessibility Issue: Unable to Access Target from "Security Events" Tab
Bonjour, Quand je suis dans l'onglet "Événements de sécurité" et que je clique sur la cible pour pouvoir l'ouvrir, je n'arrive pas à accéder à la cible. J'arrive à accéder aux paramètres de la cible depuis l'onglet "Appareils". Est-ce normal ou s'agit-il d'un problème de l'interface ?
EPP Summary Report
Good Day I had previously raised this issue and still await feedback to resolve this issue. I require the following report for distribution as part of the Monthly Report Pack sent to clients. How do draw the report ?
how to unblock chatgpt
At our company we use the web content control to block the chat category. However now we want to make an exception for chatgpt. I tried adding "chatgpt.com" to our list of allowed sites but this does not seem to work. Is there a way to make an exception for chatgpt instead of opening up the whole chat category for our…

➜ Questions

Action: Invitation to take part in our cloud survey
We’re would like to invite you to participate in our cloud survey, “Which Way Forward?” Your feedback is crucial in helping us understand your needs and preferences regarding cloud security. As we develop our cloud security offerings leading up to Sphere 2025, your insights will ensure our products are relevant and…

Understanding Continuous Threat Exposure Management

Safeguarding sensitive information and critical infrastructure in today's dynamic digital landscape requires a more proactive approach.

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