Get answers and solutions, initiate discussions, and connect with experts globally
You currently have limited access, but there's a wealth of content to explore! If you need assistance or have any questions, we're here to help.
Hello everyone I am trying to set up a test environment to test the features of Atlant and consider whether to move to a production environment, I am following the steps described in this user guide (https://www.withsecure.com/userguides/data/pdf/atlant_api_guide_eng.pdf). The deployment method I am using is standalone…
Elements Vulnerability Management System Scan feature changes will be published under this announcement thread. Every time there is a change, an entry will be created under this announcement describing new functionalities, improvements or bug fixes. 📝 Click here to see the most recent change log and bookmark the…
We are facing an issue in Exposure Management Identity when calculating recommendation impact for set of recommendations - ‘Enforce MFA in your organization’, ‘Remind your users to change their password’ and ‘Reset passwords of users with risky login activity’. Read the full article here:
Elements Exposure Management feature changes will be published under this announcement thread. Every time there is a change, an entry will be created under this announcement describing new functionalities, improvements or bug fixes. 📝 Click here to see the most recent change log and bookmark the discussion to be notified…
We socialize and work on our mobile devices – wherever, whenever. The number of mobile devices and sensitive information on them make them an attractive target to cyber criminals. WithSecure Elements Agent for Mobile Protection is a proactive, streamlined, full-coverage protection for iOS and Android. Fight off phishing…
As a way to keep you informed about the latest and greatest on the forum, we have decided to compile a list of the most engaging articles, discussions, and questions from the previous week. In addition, we will share updates on any new features, announcements, and events happening within the WithSecure Community. With this…
We want our users to have the most up-to-date information, and the What's New page is the perfect way to stay informed about the latest updates and enhancements to Elements. Here you will find links to the monthly What's New in Elements. If you would like to be notified whenever we update our What's New in Elements,…
Changes in features and functionalities that are impacting all security domains within WithSecure Elements Security Center will be published under this announcement thread. Every time there is a change, an entry will be created under this announcement describing new functionalities, improvements or bug fixes. 📝 Click here…
We have released a new version of the Elements Agent for Windows. Version 25.1 is available for first time installations, and existing installations will receive this automatically. The internal version number is 25.1.85. Read the full article here:
In the Elements Security Center, you can view Security Events under the Events menu. Security Events data is stored for a limited time, depending on event severity. The maximum retention period is 14 months, but it may range between 13 and 14 months. Read the full article here:
Using EPP for client and has the device control, Does anyone know how to block the USB from any Data transfer,, done this for USB memory sticks. however, plug a removal hard drive in and can still access in full?
Why in WS Elements Security Center "Device Not Found" after Renewing License, but I checked the status in Client and it is still connected to Central Management.License status remains in use. The Security Event is still running, but the device is not found
Hello support. I need help with updating the API version of some components of the WithSecure Cloud Protection for Salesforce product in my ORG. I need all components in my ORG to have an API version > 45. However, the Cloud Protection "About" component has an API version of 38. I need assistance in dealing with this…
We have a scheduled scan on our computers using WithSecure Business Suite 16.01, and each scan gives us scans of over 2 million files. However, when I run a “dir” command on the disk on which the scan took place, the result is much lower (700k). I'd like to know how the programmed scan works and what it actually scans.
Hello, I would like to ask a question about Windows updates. Could someone explain to me how Withsecure chooses which updates to download to a workstation and if it is possible to set it up that, for example, Withsecure only installs critical updates that are necessary.
Hi, My Server Policy Manager Server (v.16.03) cannot communicate with WithSecure’ servers anymore after have renewed a third part SSL certificate. I have 2 Debian based servers for PMS and PMSP (normal mode). I have used a third part SSL certificate for years but after the latest renew the PMS and PMSP cannot communicate…
Hi, We have a problem where our customer is moving from their old it support to our support. Their old support does not respond when we asked them to release Elements EPP locked installation so we can uninstall Elements EPP and reinstall our new Elements EPP to get customer clients to our portal. So, I tried to uninstall…
Hi, We have a secure network with limited internet access and it is accessed only by VPN or RDP. The VPN causes a catch 22 situation when the network isolation mode is in effect. You cannot initiate the VPN session as the network is isolated/unavailable and thus you never get the release network isolation message. I have…
Hi, On some clients, Software Updater requires the computer to be restarted after each update. To make the story short: 10 software to update = 10 reboots My PMS (v.16.03) Software Updater settings are set up in such a way that user can choose to restart or delay the reboot, I don't want to force it. I had a similar…
In EDR, how to customize alert emails to change the subject. For example, to send to a Mail2SMS service
Navigate the complexities of 23 NYCRR 500 and its latest amendment and ensure your institution remains compliant.
Submit a request for product support
Speak with a product expert. Check our phone numbers and service hours.
Log in to the Partner Portal for partner support.
Join other cyber security experts & get inspired
This month's community leaders
