Documentation Updates - 22 May 2024

LiselotteP

Listed below are the latest updates to the WithSecure knowledge base:

📝TIP: Consider following this Category to be notified about future posts.

New articles:

How to hide the real-time scanning exclusions or other exclusions from users in the local Client Security or Server Security user interface?

Elements EDR - New Feature - Accepted Behavior

April 2024 What’s New in Elements

Elements Security Center: Changes in product names used in Vulnerability Management / Device Discovery

Updated articles:

Announcements & Other Topics

WithSecure Windows Corporate products installation fails with "Error 1722"

How to submit a false positive or negative sample file or URL to WithSecure

Release Announcement: New WithSecure client for macOS

WithSecure Business Accounts: Multi-Factor Authentication enforcement

New Elements Mobile Protection Release

Countercept (MDR) client is not visible in the Countercept portal after installation

Endpoint Protection

Will WithSecure products for Mac support Apple M1 chip processor?

How to reset two factor authentication (2FA) for a WithSecure Business Account (Elements, Partner Portal) user account if the mobile device with the authentication application has been lost

Moving WithSecure Elements EPP for Computers or for Servers devices to another Elements Endpoint Protection portal

Installing Elements EPP for Servers in persistent mode on Citrix servers

How to transfer existing Elements Endpoint Protection installations from one Elements company account to another

How do I generate WSDiag diagnostic logs on WithSecure Mac products?

Endpoint Detection and Response

Elements Endpoint Detection and Response (EDR) detects a safe application. How to whitelist the detection?

Business Suite

Client Security is not receiving updates from Policy Manager via proxy (PMP or http) or direct connection

How to free up the subscription usage for a Endpoint Detection and Response for Business Suites key?