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PSB IP server list
Good afternoon! Do you have the list of IP where PSB use to update the vacines? I have a customer where have a firewall where block all and just release by IP (not release by FQDN or domain), yes I know, his firewall sucks. So if I want his PSB update the vacines, I need the IP´s where F-Secure PSB use to update the…
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Best Practices using PM/PMC or PSB administered Software update Clients
Let's "fantasize" the following small production environment: PMS/PMC ver 11.22: 100 F-Secure Client Security Premium 11.60 build 284 w7-w8 clients 100 F-Secure Software Updater 2.00 build 1384 -Software update deployment policy: all possible,overwite WSUS,install every Thursday at 0300 am,force restart -"Broken-Tuesday…
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PM 11 - how to supress client alerts
Hi, With a recent Policy manager 11 install and reconfiguration i am struggling to supress one specific message. The alert that is showing up for the user is a "Firewall alert, Description: Suspiciously small datagram fragment. possibley a fragmentation attack". This is shown with a yellow exclamation mark. I have unticked…
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PSB Workstation - Antispam module
Good afternoon! I realized the PSB have anti-spam module. In theory, he will put in quarantine the emails where he consider as spam. Where I can release the emails in the quarantine or access this quarantine? Or in this case the emails is just deleted? Anti-spam for ESS (email and server security) have the F-Secure…
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Software updates not succeeding as expected
Hi All, New to F-Secure so please feel free to speak to me like I am a 3 year old. I am using F-Secure to push out Windows updates however I am struggling to get all of the systems up to date, there is a mix of XP-Vista-Win7. So, a few questions if I may. 1. What is the required setting on the PC for Microsoft Auto…
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All emails tagged as spam by FSMSG
Hi all, In fact, I had opened a ticket[1-XXXXXXXXX] in F-secure support website, but I found that F-secure couldn't receive my reply emails, and keep saying they never receive my replies. I then made a phone call to the support but their solutions didn't solve the problem, that's why I decided to post here and see if…
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Need some help with FSecure Business suite / question to to grant access to one of our iT Helpdesk
Need some help with FSecure Business suite / question to to grant access to one of our iT Helpdesk that could login and check but not administrative access. We want our IT Helpdesk guy to be involved in the system and the management console but we dont know how to add him as a user to be able to access but not change…
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PMS Server with RBAC model
is it possible to add "Role Based Access Control" model to delegated permission to another admin ? OR let admin can manage over 1 node from PMS console.(ex : admin A can see DeptA and DeptB) ------------------------------------------------------------------------------------------------------------- Root |___> DeptA |___>…
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Scheduled scaning task configuration via PSB profile editor
Hi I would like to set up scheduled scaning task in PSB but I haven't find no instruction how to do it, so i looked back to PMC in advanced view and find some instructions. I put /t01:00 /b2014-12-09 /rweekly /s6 in Scheduling Parameters and Scan Type = Scan Local Drives but on servers Scheduled scaning isn't turning on…
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Policy Manager Virus definitions out of date
Hi, I have recently installed a fresh Policy manager using 11.10.49586. I am just testing at the moment before moving all 700 clients from our our policy manager. I have one client which seems to be collecting its updates from Fsecure as the policy manager's Virus, Spyware and Deepguards updates all say N/A. I have left…
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How to setup autoselection mode?
Hello, I have problem with setup autoselection. I want to set it up like: - when worker is in company then use one profile - when he is out of company then use second profile I set it like this (but not work): 1. Priority: 1 Security level: Office Method1: DHCP Server IP Address Argument1: 10.1.1.1 Method 2: Alway…
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invalid license
I have a PC with SO Vista, and a subscription key PSB, but in my installation F-Secure Say "invalid license". the license is valid yet
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accidentally deleted a computer from portal management
hi all I accidentally deleted a computer form portal management. I unistalled all the product with official latest version of unistallation tool. I reinstalled the software but it refuse the old key and I dont see it on portal. name of the computer is desktop005. How can I solve it? I prefer to dont change serial cause the…
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Virus and Sparware Scanning and Scheduled Scanning Malfunction
Hi, I'm running f-secure 9.32 build 112 in windows 8.1. It has been fine for 6-8 months. Then it says "Virus and Sparware Scanning Malfunction" and "Scheduled Scanning Malfunction" in its status and suggests that I restart the computer to resolve. I have done this over and over but the message won't go away. I've submitted…
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Freedome for Business problems
Hi, I'm currently struggling with getting Freedome for Business installed on my iPhone 5s. The problem is that nothing happens after I've installed the certificates and phone management, the browser opens but thats it. The normal (home) version that I used earlier worked great and was easy to install compared to this.
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PSB inconsistency around critical security updates
Hi, We're using F-Secure PSB Workstation Security since early June. On the 'Home' and 'Computers' tabs it shows 'critical security updates' for several computers. However, when clicking on "Critical security updates" it shows "there are no missing updates". On the "Computers" view, it does show the "critical updates", but…
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Locked in stand-alone mode without reason with FSAV ESS 11.01?
Hello, If one installs FSAV (E)SS 11.01 in standalone mode, the "General / Administration / Management Mode - Communication method" value is greyed out in the WebUI as "Stand-Alone" and it cannot be changed to "F‑Secure Policy Manager Server". It is not good and it did not use to be this way! It should be possible to…
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F-Secure Server Security and Citrix PVS
Hello, A question regarding F-Secures databases. Is it possible to move the location of the virus definition database to another disc? We are using Citrix Provisionig Services (PVS) to provision our Citrix-Servers with F-Secure Server Security installed. Would it be possible to move the database to a persistent drive…
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New installation of PM 11.22. Jetty fails.
Installed new PM 11.22 on a freshly installed Windows Server 2008 R2. In fspms-service logfile it says over and over: [INFO] Sarting Jetty... [DEBUG] WaitForMultipleObjects returned 0 [ERROR] Jetty process (java.exe) crashed, exit code was -2 Offcourse PM does not work at all. PM Status Monitor says that it is not able to…
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Force PSB to get a new pollicy
Do have anyway to force a PSB workstation to communicate to PSB Server (in the cloud) and get the last policy? I have a customer where taking about 6 hours to get a new policy from PSB. He need to get the policy fast, when he modify a profile in the PSB portal. Have any way to force a workstation to get the last policy?
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ICSA Labs Certification
Do you have any prediction if F-Secure will get the anti-virus certificate of ICSA Labs? We have a lot of governmental customers where asking to this Certification and without this certification, we cant participate the buying process. I realized the F-Secure already had this certification (F-Secure got the ICSA Labs…
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No response from cloud?
Hello, What's causing this? The FSAV ESS system used to be working OK, but lets many spam through since a few days ago and there are error messages in the log: Date: 2014-11-11 08:47:15+01:00 Host: Customer-MAIL1.domain.hu (10.0.0.31) User account: SYSTEM Product: F-Secure Content Scanner Server (OID: 1.3.6.1.4.1.2213.18)…
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F-Secure PM 11 Host / Status / Viren-Schutz Infektion Einträge löschen
Hallo, gibt es eine Möglichkeit die einzelnen Einträge der Hosts im Bereich Status / Viren-Schutz zu löschen? Bei uns sind die Einträge teilweise sehr alt. Ich habe die Pflege der Umgebung übernommen und würde gerne diese Einträge wenn gelöscht loswerden um eine jungfräuliche Umgebung haben? Vorab vielen Dank für die Hilfe
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Software Updater logs
Hi, [Client Security Premium 11.6 on Win7 and 8.1] We have the Software Updater set to "ask user" to reboot, and to force a reboot only after five days. However, some machines are still restarting without asking and without the five day window elapsing - it happens shortly after the Software Updater's scheduled…
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E-mail and server security upgraded - Exchange scanning no longer works
I have an SBS 2011 with a working email and server security version 9.x Recently I upgraded it to version 11.01. Seems it was a stupid idea... Since then the Exchange scanninig, outbound rules, anything related to Exchange not works. Looks like the Exchange component not installed/works at all. My policy manager is the…
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Smtp alerts questions
Hi How to configure mail alerts without workstation send the mail through SMTP ? Or Why FSecure server can not receive alerts and transfer them by SMTP to an email address? Thanks F-Secure Policy Manager 11.10.49586 F-Secure Anti-virus 10.00 - 11.00
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Reporting using 3rd party reporting apps
Hi.. I want to know how to connect to the H2 db to the 3rd party reporting apps. I'm trying to use jdbc connection but don't know exact connection string to connect to live H2 db. Thanks..
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Recover deleted host on PM
I have accidentally deleted host from PM. How can I get it back? PM on 2003 R2 server. Host XP
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Missing setings in PSB
Hi I'm new with PSB and I can't find option to lock an option in PSB for Workstation that stands for Trusted Network Interface. Is ther any whay to prevet user to set his network card as trusted? I also can't set to Use Advanced Heuristics in manual scanig but in client this option is visible. Thanks for help.
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scheduled scanning on daily bases
hi all I know how to make the schedule the scan on weekly base, like /t13:00 /b2014-01-01 /rweekly but what if I want it to be daily ? thanks,