WithSecure Business Suite
Launching a manual scan (fsanalyze) as a non-root user fails with an error message on Linux Security 64
Issue: I launched a manual scan(fsanalyze) as a non-root user in Linux Security 64(LS64) and it fails with the following error: fsanalyze: failed to connect to pmd:failed to connect to ctrl socket: /opt/f-secure/linuxsecurity/var/lspmd/run/socket: Permission denied Resolution: When a non-root user executes the fsanalyze…
How to update malware definitions for Policy Manager 14.x/15.x in an isolated network?
Issue: How can I update malware definitions for Policy Manager 14.x/15.x in an isolated network? Resolution: Policy Manager offers two options for updating virus definitions in isolated networks that have no direct connection to the Internet. * If your network configuration allows Policy Manager to access internal…
Other than using the MSI product code, how to create the detection method in SCCM to detect the existing installation of WithSecure Client Security?
Issue: MSI product code for WithSecure Client Security is generated each time differently when the installation package is created. This is troublesome as I need to include a number of MSI product codes in the SCCM's detection method, to detect the existing installation of WithSecure Client Security. Other than using the…
How to uninstall Server Security using the F-Secure Uninstallation Tool
Issue: How to uninstall WithSecure Server Security from a Windows Server using the Uninstallation Tool? Resolution: If you cannot uninstall WithSecure Server Security from the program and features, you can uninstall it using the F-Secure Uninstallation Tool. Which uninstallation tool you should use depends on the F-Secure…
How to increase the logging level of a Client Security or Server Security host via WithSecure Policy Manager Console
Issue: How to increase the logging level (enable debug logging) of a Client Security or Server Security host via F-Secure Policy Manager Console? Resolution: Note: These steps require Policy Manager Console 15.10 or later. You can increase the logging level via the following setting in the F-Secure Policy Manager Console:…
Slow login to Terminal server when F-Secure Server Security 14.00 is installed
Issue: RDP connections to terminal servers are extremely slow, logging in takes abnormally long for a user. Disabling the F-Secure security features does not help. The servers are Microsoft Farm Load Balancing Servers. Resolution: To confirm if the issue is caused by the F-Secure Firewall profile, Disable the F-Secure…
Does F-Secure Browsing Protection in Client Security support Microsoft Edge on Chromium?
Issue: I am going to switch from Internet Explorer to Microsoft Edge on Chromium. Does F-Secure Browsing Protection in Client Security/Server Security support this web browser? Resolution: F-Secure Browsing Protection works in Microsoft Edge on Chromium with the latest updates in place. If the Microsoft Edge web browser…
Can Client Security or Server Security 14.x or later on Windows be updated using fsdbupdate9.exe?
Issue: When trying to update Client Security or Server Security 14.x or later using fsdbupdate9.exe, the following error appears : "ERROR: could not locate destination pat (AUA8 installation)." Resolution: Fsdbupdate9.exe does not support Client Security or Server Security 14.x or later. Fsdbupdate9.exe is a legacy tool…
How do I migrate from Client Security to Elements Endpoint Protection (EPP for Computers) using Policy Manager?
Issue: How can I migrate from Client Security to Elements Endpoint Protection for Computers using Policy Manager? Resolution: You can follow the steps explained here on migrating from Client Security to EPP for Computers using Policy Manager Console. Article no: 000007334
What updates channels are needed for F-Secure clients in a closed environment?
Issue: The file conf\channels.json contains a list of the channels to be updated for a closed environment. For additional information related to channels.json, see this page:Updating malware definitions on isolated Client Security hosts | Policy Manager | 16.00 | WithSecure User Guides Which updates are needed for…