How to create AUA debug logs This article applies to the following F-Secure products:
- Client Security 13.x
- Policy Manager 13.x
- Server Security 12.x
- Linux Security 11.x
This article describes how you can create the Automatic Update Agent (AUA) debug logs.
On Windows
- Go to
[F-Secure Installation Path]\FSAUA\Program. - Locate the
fsaua.cfg file. If the file does not exist, create an empty file by using a text editor and save it as fsaua.cfg. - Open
fsaua.cfg by using a text editor, and add the following: log_level=debug debug_level=6 - Restart the FSAUA service (for PMS) or the FSMA service (for CS/Server Security).
- Upon restart, a new file named
fsaua.dbg is created under the path: C:\ProgramData\F-Secure\logs\fsaua C:\Documents and settings\all users\Application Data\F-Secure\logs\fsaua - Generate a new FSDIAG file.
Note: In a Policy Manager installation, fsaua.cfg already exists. You only need to modify the value of debug_level to 6 and restart the FSAUA service. The logs for AUA standard and debug are automatically fetched by FSDIAG.
On Linux - Edit
/etc/opt/f-secure/fsaua/fsaua_config with the following entries: log_level=debug debug_level=6 - Restart the FSAUA service:
/etc/init.d/fsaua restart - Generate a new FSDIAG file.
On Mac - Make sure you are logged in with administrator rights. Open Terminal, and type in the following commands:
- Save a backup of AUA launchd plist:
cp /Library/LaunchDaemons/com.f-secure.aua.plist ~/Desktop - Turn off AUA. Note: The GUI will crash at this point but this is to be expected:
sudo launchctl unload /Library/LaunchDaemons/com.f-secure.aua.plist - Enable the AUA debug logging. The log is saved to
/tmp/fsaua-err.log. This file is deleted upon reboot: sudo defaults write /Library/LaunchDaemons/com.f-secure.aua.plist ProgramArguments -array-add -d 99 and sudo defaults write /Library/LaunchDaemons/com.f-secure.aua.plist StandardErrorPath /tmp/fsaua-err.log - Start AUA:
sudo launchctl load /Library/LaunchDaemons/com.f-secure.aua.plist - Relaunch the UI by double-clicking the app icon in Finder or Launch Pad.