Supportartiklar WithSecure Elements Endpoint Protection

WithSecure Technical Support Engineer Elements portalåtkomst under en supportförfrågan
fel: "ERR_SSL_PROTOCOL_ERROR" efter att ha gått till en HTTPS-webbsida
Rapporterade säkerhetshändelser Användarnamnet återspeglar inte vad som rapporteras i Windows Event Viewer
OfficeClickToRun.exe was blocked from changing the "withsecure process"
Organisationers rullgardinslista tom när man försöker lägga till regeln för Elements Endpoint Detection and Response Automated Actions
Ingen testrapport skickas när säkerhetshändelsekällan används för Elements e-postmeddelande och rapport
EPP for Servers: "WSResourceMonitorPlugin: An attempt to open the file C:\Windows\Sysnative\sru\SRUDB.dat" event log is being output from ESENT (Event ID 489)
Wrong username or password error when trying to login to my account in Elements Security Center portal
Does WithSecure Elements Endpoint Protection for MAC support macOS version 15 Sequoia ?
Fel: 'Ett fel uppstod när en administratör lades till .' när du skapar en ny administratör i Elements Security Center

Unable to set time for Scheduled scan in PSB portal

Issue:

It is not possible to set a time (hours and/or minutes) for a scheduled scan in the PSB Portal.

If only the scanning time is modified, the option to save and publish the profile never appears
If other settings are modified as well as the scanning time, it is possible to save and publish the profile. However, the time settings for the scheduled scan doesn't change.

Resolution:

This was confirmed as a bug during November 2019, and as of 2019-11-29 a fix has been published to all PSB-portals.

If you are experiencing this issue after this date, open a support ticket

Article no: 000018116