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Elements Agent for Mobile Changelog
We socialize and work on our mobile devices – wherever, whenever. The number of mobile devices and sensitive information on them make them an attractive target to cyber criminals. WithSecure Elements Agent for Mobile Protection is a proactive, streamlined, full-coverage protection for iOS and Android. Fight off phishing…
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Elements Endpoint Protection Portal Changelog
The WithSecure Elements Endpoint Protection Portal changelog provides users with detailed updates, enhancements, and bug fixes related to the WithSecure Elements Endpoint Protection Portal. For the most recent updates, please click here to see the most recent changelog (only accessible for logged-in users). To stay updated…
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Elements Agent for Mac Changelog
The WithSecure Elements Agent for Mac changelog provides users with detailed updates, enhancements, and bug fixes related to the WithSecure Elements Agent. For the most recent updates, please click here to see the most recent changelog (only accessible for logged-in users). To stay updated on future changes, we recommend…
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Elements Agent for Windows and Server Changelog
This thread collects endpoint client change logs for WithSecure Elements Agents for Windows and Server - previously known as: * Computer Protection * Computer Protection Premium * Computer Protection & Rapid Detection and Response * Computer Protection Premium & Rapid Detection and Response * Server Protection * Server…
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Elements API Changelog
The WithSecure API changelog provides users with detailed updates, enhancements, and bug fixes related to the WithSecure Elements API integrations. For the most recent updates, please click here to see the most recent changelog (only accessible for logged-in users). To stay updated on future changes, we recommend…
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Elements Connector Changelog
The WithSecure Connector changelog provides users with detailed updates, enhancements, and bug fixes related to the WithSecure Elements API integrations. For the most recent updates, please click here to see the most recent changelog (only accessible for logged-in users). To stay updated on future changes, we recommend…
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[MacOS] Activator tool won't set a profile ID because there already is a subscription set
Hello, I have no MDM, I'm trying to use my deployement utility to deploy WithSecure on MacOS platform remotely. I've managed to do it with a lot of tests. My problem is related to adding the profile ID after installation and licence input. After using : /Library/WithSecure/bin/activator --subscription-key…
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WithSecure not updating Hydra DB
Hello. We are using WithSecure Elements Agent Version 25.1. For some reason at many clients the hydra db is not updating at the moment for approx. 3-4 days. At some clients it is working. In the "AUA.log" from a example client you see that "Capricorn Engine" or "Sensor Database" is updating but not hydra. Anyone else got…
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Missing Cumulative Updates in Patch Management
Hello, I’ve noticed that the patch management for Windows does not offer all the cumulative updates from Microsoft. Today, one of my PCs received KB5053602 (dated March 1st) via Windows Update, while WithSecure didn’t offer anything at all. The only rule I configured in the profile is to block the installation of Windows…
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URL categorization for web content control
Hello everyone, Recently using the web content filter, I've encountered a few cases where a certain website was incorrectly categorized. For example, android.com was denied as a paid service, which doesn't make much sense given that we all know that android refers to a mobile operating system. My question is, is it…
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Device Control - HW ID to allow specific USB storage device
Hi. I've enabled Device Control, and now I need to allow some specific USB storage device. As far as I can tell, I need the hardware ID from these devices, but I'm facing some problem. In Windows' Device Manager I'm able to find the device. I tried using various IDs (hardware id, compatible id, parent id etc. per info…
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Malware Protection Not Up to Date and Unable to check the latest update
Dear Admin, I have encountered two update failure scenarios with our WithSecure Agent: Picture 1: The update check failed on a local PC at home using a direct ISP connection, even though the status indicates "connected." Picture 2: There is no connection to the security cloud. This means the WithSecure Agent is not…
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USB Block
Using EPP for client and has the device control, Does anyone know how to block the USB from any Data transfer,, done this for USB memory sticks. however, plug a removal hard drive in and can still access in full?
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Device Not Found After Renew License
Why in WS Elements Security Center "Device Not Found" after Renewing License, but I checked the status in Client and it is still connected to Central Management.License status remains in use. The Security Event is still running, but the device is not found
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Change Elements EPP from old partner or uninstall/install?
Hi, We have a problem where our customer is moving from their old it support to our support. Their old support does not respond when we asked them to release Elements EPP locked installation so we can uninstall Elements EPP and reinstall our new Elements EPP to get customer clients to our portal. So, I tried to uninstall…
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How to release network isolation mode in a VPN environment?
Hi, We have a secure network with limited internet access and it is accessed only by VPN or RDP. The VPN causes a catch 22 situation when the network isolation mode is in effect. You cannot initiate the VPN session as the network is isolated/unavailable and thus you never get the release network isolation message. I have…