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Where can I find the WithSecure Policy Manager Server's management public key (admin.pub) used by clients to verify the validity of distributed policies?
Issue: Where can I find the WithSecure Policy Manager Server's management public key (admin.pub) used by clients to verify the validity of distributed policies? Resolution: You can export the public key (admin.pub) from the Policy Manager Console. To do so, follow the steps below: Method A - Export the key with the…
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What is the supported formats when creating the safe sender and recipient list for Spam Control?
Issue: * What is the supported formats when creating the safe sender and recipient list for the WithSecure Email and Server Security 14 Spam Control feature? * We have specified the safe senders and recipients list for the spam control by separating each domain name with a space, but we also have used an asterisk (*) as a…
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What are the network access requirements for F-Secure Linux Security 64 (LS 64) installation and normal operation?
Issue: The network access requirements for F-Secure Linux Security 64 (LS 64) installation and normal operation Resolution: Below are the requirements for network access when you install F-Secure Linux Security 6 as centrally managed mode: * HTTPS * *.fsapi.com * *.sp.f-secure.com * Policy Manager Server address…
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What are the main differences between WithSecure Linux Security 64 and WithSecure Linux Security 11.x?
Issue: What are the main differences between WithSecure Linux Security 64 and WithSecure Linux Security 11.x? Resolution: Linux Security 64 is a native 64-bit application, however there are some differences compared to the previous released version Linux Security 11.x, most notably: * no support for Protection Service for…
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When creating Client Security for Windows / Mac or Server Security 16 installer, HTTP/HTTPS ports and Policy Manager server addresses are greyed out
Issue: When exporting Client Security for Windows / Mac or Server Security 16 installer for local installation, push installation or upgrade, the HTTP,/ HTTPS ports and the Policy Manager server addresses are grayed out. Resolution: This is by design. The Policy Manager Server address and the HTTP / HTTPS ports need to be…
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What is considered "new infection" in the Policy Manager Web Reporting view?
Issue: What is considered "new infection" in the F-Secure Policy Manager Web Reporting view? Resolution: * Log on to your Policy Manager Console * Select the Policy domain or Host you want to edit * Switch to the Alerts tab * Every item in the list, which is not marked as "read" will be considered as "new" in the Web…
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Why is the Software Updater button missing from the WithSecure Client Security and Server Security user interface?
Issue: Why is the Software Updater button missing from the WithSecure Client Security main user interface? Resolution: Do note that Software Updater feature is only available on Premium version of Client Security and Server Security. You may refer to our release notes here:…
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WithSecure Policy Manager can not be uninstalled due to "Unable to load the uninstallation plugin DLL" error-message
Issue: When trying to uninstall WithSecure Policy Manager from a Windows Server, uninstallation fails due to "Unable to load the uninstallation plugin DLL" error-message. Resolution: This error message occurs, when the server hosts an old, unsupported version of WithSecure Policy Manager or the installation has been…
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What ports are used for communication between Policy Manager and Linux Security 64 ?
Issue: What ports are used for communication between Policy Manager Server and Linux Security 64 ? Resolution: Check connectivity from host to Policy Manager Server using HTTP Browser. If your Linux host does not have GUI, check connectivity using these commands: curl -o https-host -k https://:PMS_address:port_number curl…
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Will the WithSecure Policy Manager autodiscovery feature work if hosts located in different subnets or domains?
Issue: Will the WithSecure Policy Manager auto discovery feature work if hosts located in different subnets or domains? Resolution: There should be no issue for WithSecure Policy Manager to auto discover NT Domains to detect the hosts as long as; * The hosts can communicate to the Policy Manager Server * There is no block…