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Impossible to obtain FSAV PSB trial lately? Webform doesn't work.
Dear F-Secure, People are complaining about problems requesting F-Secure PSB 30-day trial codes. After filling in the F-Secure PSB account request webform with all the necessary data, they press the submit button and the page starts processing for 10-12 seconds, but then it just jumps back to the beginning and they never…
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I have a problem on the server running / displaying the console the Web F-Secure Server Security Pre
I have a problem on the server running the / console displaying the Web F-Secure Server Security Premium version 11.01 on the server. The address is added in Internet options for trusted sites. The console PMC is OK. this causes that I can not verify anything on the server, or force a download policies from the server,…
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Scheduled scanning - OFF but in PCM is set
Hi, i have installed PCM 12.00.67239 for testing purpusoes and i have Business Suite Premium with Client Security Premium. I have 3 computers in PCM, i decided to try scheduled task... I create a new "my scan1" "/t12:00 /rweekly /s1 /s5" "scan local drives" and im clicked to force table and distribute policies, on my…
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Problem with scan operations managed by policy manager console 12
Hi We have a problem with a feature of Fsecure Policy Console 12 - when we try to start a antivirus scan on a managed client , this operation does not start on the client and , on the policy console , we see a message indicating that the operation is still in progress. On the client , opening log registry file , we see the…
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Unattended uninstallation Client Security
Hello everyone! In our company we have F-Secure Policy Manager 12 (on Linux) and Client Security 12 for the clients. Is there a way to uninstall silently F-Secure from the client? Is there a way to re-install the software silently, so that all the settings are the ones of the new MSI installed? The MSI we have works…
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Fsecure FSESS on Windows 2008 server R2 does't work
Hello, I have instaled Fsecure ESS version 11.01 on my TSE server (2008 R2) and the protection is always down. The message in french is: Date: 2016-06-01 06:19:44+02:00 Host: SERVTSE2.dickson-constant.com (10.2.20.35) Computer name: servtse2 User account: WASQUEHAL\COUPE6 Product: F-Secure Anti-Virus (OID:…
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Client Security 12.00 cant remove ESET and the Client Security 12.00 Premium removes ok
Im trying install F-Secure Client Security 12.00 in the customer computers and the Client Security 12.00 cant remove the ESET, but the Client Security Premium 12.00 can remove without any problem. As the customer bought the Client Security Standard version instead Premium, I cant put the Premium. Client Security 12.00 -…
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Exchange DAG - F-Secure failures after DB switch
Hello, since a few weeks I have a lot of events (event id 103, source "F-Secure Anti-Virus for Microsoft Exchange") in the Windows application eventlog: 1. 29 2016-05-24 16:37:04+02:00 svrexc01 SYSTEM F-Secure Anti-Virus for Microsoft Exchange An internal error occurred. Error code: SQL Server is unavailable or does not…
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Exchange2010 & Css FNP/SCIP error 10
Hi, We have on the Content Server Scanner this erro message in log file : F-Secure Anti-Virus for Microsoft Exchange Real-Time Scanner cannot connect to F-Secure Content Scanner Server on 127.0.0.1 [defport: 18971] due to error FNP/SCIP error 10. Couldn't send the SCIP/FNP request to the server We must restart f-secure…
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Clients are not updating from F-Secure linux server
Dear all, I have installed F-secure policy manager on a ubuntu server and server is working fine.Server has the latest updates but clients are not getting updated from the server.Please see the screenshot attached.Firewall is off ,reset the database from the server side and the client side,reinstall the client without any…
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Remotely installed PSB 12.01 skips "side-grade" detection and action?
Dear Sirs, A customer complains about the following problem seen with FSAV PSB 12.01: When installing it locally on a workstation, the setup process notices, complains about and removes competing products, e.g. Microsoft Essential software, SuperAntispyware, Malwarebytes Anti-Malware, etc. When FSAV PSB is installed with…
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Gatekeeper for Linux is an Open relay
Hello, As far as I see this topic was already discussed here: https://community.f-secure.com/t5/Business/F-Secure-Protection-Server-Open/td-p/24162 I will appreciete an additional info om this matter. The SMTP proxy of my Getekeeper for Linux is functioning as an open relay and I have no clue ho to disable it. Besides…
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C:\ProgramData\F-Secure\FSAUA\content\aquawin32 folder using over 120GB Harddisk space!
I have a client computer install F-Secure Client Security 11.51 Premium. We found this folder is over 120GB space. C:\ProgramData\F-Secure\FSAUA\content\aquawin32 It seem F-Secure does not delete old virus definitions after updated. How do I to prevent this issue ? Thank you!…
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Disabling F-secure client interface through policy manager
I'm currently in the process of testing f-secure and policy manager in our enviroment. I'm however having some issues regarding disabling the F-secure userinterface so they won't be able to stop f-secure from running etc on their computers. Is there some way this can be done? THX Sypherian
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Moral problem with PSB trial account (impossible to delete).
Dear F-Secure, I need to raise a moral objection, concerning the following problem: I someone registers a PSB trial (30 day) he / she is given an account on the webportal, with username, initial login password and licence keycodes. There is however, absolutely no way to delete the account, in case he / she grows to dislike…
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How to prevent cryptxxx attack ?
We have a lot of files encrypted by cryptxxx. But Client Security doesn't detect any infection and also DeepGuard doesn't block any executeable files. How do we prevent this issue happens again?
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What's the differences between PSB and Client Security and why choose one or the other?
We are currently running AV for Workstations 11.61 and Server Security 11.01 managed by a server running the F-Secure Policy Manager. With Workstation 11.61 facing the end of the support, we're looking to see what's the appropriate migration path for us. It appears that either using "Client Security 12" or "Protection…
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Anyway to send messages to devices / locate them with ip adress.
Hey Our company has hundreds of devices in the protection services for business admin panel. The problem is there are some doubles (computers with the same name, which propably comes from human error factor when the computer was named), this should not be the case. Trouble is these devices are located all over the country.…
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Real-time Protection Network Client
Hi, we are currently using a proxy server to connect out to the internet. I was wondering if anyone possibly had a list of Domains and IP's the Real-time Protection Network Client uses to do lookups?
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How to do a Silent install for PSB 12.01?
So Im trying to deploy PSB 12.01 silently in a Config Manager Task Sequence but the installer ends with exit code 1. It times out waiting for some process to end. Trying the iinstallation "manually" through cmd with silent switch and there are no real clues, logbook says something about "Software Protection Service has…
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shut down all security cameras
turn off inside and outside security cameras
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Client Security 12 build 648 im Policy Manager Ausgeschlossene Objekte am Client nicht "sichtbar"
Hallo, unsere Client Security 12 Installationen werden ducht den PM verwaltet. Eintragungen im PM zu ausgeschlossenen Objekte, Prozessen oder Dateitypen werden an den Client nicht angezeigt. Es sind KEINE Eintragungen sichtbar. Ist dies ein gewünschter Effekt? Die Clients sind per Richtlinie auf aktuellem Stand. Grüße PM-KH
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Autodiscovered hosts from domain
I have a local network with hosts belonging to a Windows workgroup. I have installed Policy Manager (version 12) on a Windows Server 2012 R2 and want to push installation of Client Security to the hosts (Windows 7). In Policy Manager Console I activate Autodiscover Windows hosts in tab "NT Domains". First I get "Unknown,…
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Change licnse key from portal?
Hi, We hve two computers who inadvertently got installed with the wrongl icense key of another ofo ur cusotmers. Is there a way to change the license of an Endpoint via the portal and not have to touch the machine? Thanks!
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Silent uninstall F-Secure PSP Workstations Security 10.50+
We need for different reasons uninstall PSP Workstations Security v10.50+ on a significant number of workstations where manual uninstall simply is too overburderning due to the sheer number of clients. I can however not see that the the F-secure uninstall application has any silent options, and I also read on the forum…
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F-Secure can be removed by ANY admnistrator of the machine
Hi, I realized the last version of F-Secure Client Security 12.00, can be removed by any administrator (in Control Panel -> Program & Resources, just select F-Secure Slient Security 12.00 and click uninstall) Even you disallow the user remove the application in Policy Manager, if the end-user used to login is admin of the…
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Client Security services stop on W7
Hi! Windows 7 Pro SP1, F-Secure Client Security 12.00 build 648. On one Lenovo ThinkPad we see that several times per day services FSDFWD (F-Secure Anti-Virus Firewall Daemon), F-Secure Networ... (F-Secure Network Request Broker) and FSORSPClient (F-Secure ORSP Client) stopped. No hints in Windows Events either. For…
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PSB Channel upgrade May 2016
Dear Sirs, We got an e-mail notification on Friday which says: - F-Secure PSB Workstation Security, version 10.00 and 10.10 support will end on 6th June 2016. - Channel upgrade to the newest product version is scheduled to 11th May 2016 - At that time PSB Workstation versions 10.50, 10.60, 12.00 would be upgraded to 12.01.…
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IT is possible to set a timeout for Policy Manager Console users?
Hello, anyone knows if is possible to set a timeout for admin or other PMC users after opening the console? After x minutes or hours the console will timeout and the user has to login again with credentials tks
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how to install F-Secure on Linux ??
hi, I know this is a general question, but the issue is I do not have good skills in Linux, is there any document or video to illustrate how to install both Poliyc Manager for Linux and Linux Security? I tried to use the Linux Admin Guide, but did not help me much, the document I think is written for those who are Linux…