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F-secure Client Security 12 - Windows 10 installation problem
Dear F-Secure! I have problem with installation F-Secure Client Security 12 on Windows 10 Enterprise 64 bit fresh install. After installation I have in Control Panel lines: F-Secure Client Security 12.00 size only 1,09 MB In Program Files or Program Files (x86) directory for F-secure is missing. I have done:1. Using…
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Email and Server Security: Central Quarantine on fileshare causes unknown error
Hi, we are using multiple Exchange servers with DAGs and configured Email and Server Security to use a central quarantine (central sql server and file share as quarantine location) twice a day ESS will fail with the following message (example): Host: EXCHANGE1.fqdn (<IP>) Computer name: EXCHANGE1 User account: SYSTEM…
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Active Directory connection problem
Hi, Is there are any log file for connecting with AD? At the moment i can't figure out what is the problem. Just plain error: "Could not connect to the domain server. Check that you entered all necessary information correctly." I know my credentials work. And if i try to put wrong password i get: "Could not complete…
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All PSB standard license customers have been migrated to use the profile editor in new PSB portal
Hi, we have just completed the profile migrations for all PSB standard license customers on EMEA (PSB1), AMER (PSB2) and APAC (PSB3). So starting from today, you should be able to do all your tasks in the new portal, except one: adding more subscriptions to your company is not yet available in new portal. That will be…
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Disconnected machines. How to check settings to see if they will get Virus Definitions from the web
Hi Sorry if this is a stupid question We've got a fairly large number of laptops on our estate in use by workers who don't come into the building. Policy Manager is reporting these as disconnected. We previously used Kaspersky and the clients were set to download Virus databases from the web if they couldn't connect to the…
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(F-Secure Policy Manager)Subdomain does not inherit all values
Hallo Everyone, I recently took over the F-Secure administration from a college so I'm not very experienced and new to the topic. My first task was to upgrade from v11 to v12 because of the v11 end of life. I succeeded with the upgrade so far and now I started changing our domain structure. I ran into a strange issue where…
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PSB v12 - Web Filtering
I have been testing the new web filtering functionality of PSB v12, and have a couple of points to feedback: * When a site is blocked, you are presented with a message that the site is blocked and a button labelled 'Home Page' you can press, but it just takes you to 'about:blank' - can this block page be customised? It…
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Problem pushing Client , license is active
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Cannot activate.
Ok, so I have a Server PSB license that I am trying to activate, but it says no network connection? The machine is connected to internet and I can ping for example 46.228.128.1 etc. Also in the web interface if I go Home->Summary->Automatic updates Configure...-> Access Denied. What could be causing this? I just…
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FSAV CS/PSB 12 web control and the availability of quantitative data for web connected / browsing ti
Dear Sirs, The new FSAV PSB for Workstations version 12.00, as well as the FSAV CS 12.00 Pro edition, includes "centralized parental web control". One of our local partners wonders if that feature allows quantitative as well as qualitative insight of the users' net presence and web browsing activity? For example the…
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FAILURE MANAGEMENT PROFILE IOS9
Hello, Recently, I tried to install F-Secure freedom for business on an iPhone 5S, IOS 9. But an error message appeared when I did the first step. It says that they failed in installing the profiles of Device Management because of the connection with the server which could not be established. What can I do ? Thank you.
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Server 2008 R2. Internet Explorer Enhanced Security is blocking access to FSecure Web Console
Hi I have found today that I am unable to get a connection to the FSecure Web Console on several of our servers. The web console is configured to be accessible by browsing to 127.0.0.1 on port 25023 which I believe is the standard setup. I discovered this issue on one of our servers yesterday and have since found it on…
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Migration approach from F-Secure Workstation v11+ to Client Security 12
Hi, As per subject line, Workstation is end of life later this year so was wondering what the best approach would be to migrate them to Client Security. Could this be controlled through PMC or is it better to create an MSI of Client Security and then use Group Policy to uninstall Workstation and install Client Security?…
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F-Secure PSB - Mozilla Thunderbird not working
Hello, Since I installed the latest PSB Mozilla Thunderbird cannot receive any mails at all. I tried all the combinations in the Firewall and still nothing. I even disabled the firewall temporarily but it does not fix the problem. This all started when I installed PSB. Regards
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F-Secure vulnerable to virus .jar
None of the 105 sample sent to the Portal SAS had the vaccine available for virus in .jar In Brazil we received a flood of e-mails with these malicious codes, it is necessary that the F-Secure urgent review this case because we are vulnerable to this type of attack. You can have more information on the link:…
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Gatekeeper 5 issues, smtp silently dropped
I'm using Gatekeeper 5.22.14 with HF 1 (well, I hope so; it's exceedingly hard to find out the version number of Gatekeeper in the 5.x versions). I used a new host for distribution of mail, but that didn't work. Quite a long time later I had reduced all options to the possibility that Gatekeeper maintains a list of allowed…
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PMS server Java 100% after several days.
I have weird problem. I have a policy manager running on a Windows 2012 R2 (last updates from februari.) Running the latest Policy manager. Updated Java to the last version. But after several days the Java.exe is going up to 100%. If i restart the PMS services the cpu load goes back to normal. This happend also before…
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Old Sample Submission Portal
What happened to the old sample submission portal, this portal was possible place and not necessary to be putting the captcha for each sample sent, and can track the status for the sample vaccine. After changing many of my submitted samples are no longer creating vaccine
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Gatekeeper brings Server 2012 to a total halt
Hello, One of our virtual Windows Server 2012 R2's (a Terminal Server) has blocked completely, for the second time in a week. I was forced to reboot the server, and even that did not go very easy. From Event Viewer: "The description for Event ID 1 from source F-Secure Gatekeeper cannot be found. Either the component that…
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Show Flyer History?
Our Client Security Premium version 11.x clients are not showing any "Show Flyer History". Is there a spot in Policy Manager Console where I need to turn this on? Thanks for any help.
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Windows 10 crashes after FSCS install via FSPM
Hi, I am installing FSCS on 2 new PC with Windows 10 (1511, 10586) using distributed software install. With install of 11.60 jar or 11.61 , the target PC crashes either just at the end of the install or on reboot with a message "CRITICAL_PROCESS_DIED". I found posts on forums about this sort of crash and the FS advice was…
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What setting routes emails to F-Secure service?
Dear All, I cant fint the settings that routes the email to the F-Secure service. Our customer has the folowing setup. Stand allone server Windows Server 2008 R2 Exchange 2010 14.01.0393.000 F-Secure for Exchange 9 Thanks in advance Best, Jon
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Admin users can uninstall F-Secure easily
Hello we have a problem with F-Secure uninstallation . when we install F-Secure through SCCM or Active directory in some cases we have an extra option in Programs and Feature with the name of F-Secure Client Security 12.00. Users can uninstall that and after uninstallation other modules, like DeepGuard, Device Control,...,…
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Hot-Fix: are these downloadable and deployable from PMS?
Hi! We have just upgraded from a really old f-secure client where we had locally administrated installations and now we decided to use PMS, which seems really nice so far. Three questions remains: 1. Are hotfixes downloaded and deployed to all clients/servers from the FSAUA or are these supposed to be managed using…
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Scan Archives FSSES?
Hi, ist it recommendet so enable scan in archives. After enabling this setting i get warnings like "scanning java\.... was aborted due to exceeded scanning time limit" For example wenn updateing java. As we have on access scan enabled it sould also detect a virus even if scan in archives is not enabled. I would like to…
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event id 103: An unhandled exception occurred in FSAVMSED
Hi, since yesterday I see several events (event id 103, source "F-Secure Anti-Virus for Microsoft Exchange") in the Windows eventlog: "2016-03-03 17:06:26+01:00 mailserver SYSTEM F-Secure Anti-Virus for Microsoft Exchange An unhandled exception occurred in FSAVMSED invalid_parameter_handler() was called due to…
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PDQ Deploy - LSA-Exploid
Hi, we started to test deployment software from Admin Arsenal. Our clients have all Client Security 12 installed and i made following changes in the firewall settings within FSecure Policymanager 12. I created a new rule. If the server with your deployment software is connecting to a client, all traffic in both directions…
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MailChimp reported as spam
Being a reseller and user of F-Security (Business) and also a user iof MailChimp , I have this problem that mail messages sent through MailChimp campaigns are being reported as spam by F-Secure. Consequently an important number of addressees is not receiving this mail in the regular inbox. Is there a known solution for…
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Unable to access Server Security console from another server - IE11
Hi, A couple of servers have access to the Email and Server Security console to check for messages than have been caught. This has been working fine from the remote servers however I've upgraded to IE11 and now unable to access the remote console. I've installed the F-Secure Web User Interface 1.50 Hotfix 100 but I still…
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FPMC: Periodic failure downloading updates from fsbwserver.f-secure.com
Hi, I was wondering if anyone is experiencing an issue downloading updates from the FPMC server. We are running version 12 and while using the F-Secure Automatic Update Agent it fails to connect to fsbwserver.f-secure.com. I've had a look through the log and it does connect sometimes but not consistantly. I've tried two…