Issue: How to reset biometric key device registration in the Elements Security Center portal? For example if a device or computer was reinstalled and the biometric keys for it need to be added again for faster two-factor authentication (2FA) Resolution: Here are the steps on how to reset the biometric keys for a device: Log in to the Elements Security Center portal: https://elements.withsecure.comSelect Try another method when asked to Use fingerprint or face recognition to loginAfter you have logged in, click on the profile icon in the top-right hand corner and select My settingsClick on the Change button on the right side of the Multi-Factor Authentication enabled textIn the Biometric keys section, click remove for the existing keyEnter your username and password Next time you login with your device, after the multi-factor authentication (MFA) step, you will be again asked if you want to enable faster login on the device.