When installing F-Secure Elements Agent (EPP for Computers or for Servers) on a Windows computer, it uninstalls a VPN software called Forticlient from Fortinet inc. How to install Elements Agent without it uninstalling Forticlient?
The Elements Agent for Computers and for Servers installer can be run with an additional command line parameter to skip sidegrade (removal of incompatible products) for Forticlient.
Follow these steps to skip sidegrade:
1. Open a Command prompt as an Administrator
2. Navigate with the Command promp to the folder where you stored the Elements Agent installer
3. Run command:
You can also skip sidegrade for every incompatible product by using using "*". For example:
<installername.exe> --skip-sidegrade "Forticlient"
<installername.exe> --skip-sidegrade "*"
Article no: 000005385