Where can I find the license key for the latest version of Business Suite - Email and Server Security?
Issue: Where can I get the license key to use for the latest Email and Server Security version? Resolution: You can contact your reseller or your F-Secure sales contact, depending on how you ordered the product. They can deliver an updated license certificate to you. Take note that license keys are valid within the major…
Where to find the license key for F-Secure Server Security 14
Issue: Where to find the license key for version 14 of F-Secure Server Security? Resolution: If the license keys are not listed on your current license certificate, contact your reseller or F-Secure sales contact, depending on how you ordered the product. They can provide you with an updated license certificate that…
Policy Manager is displaying security alert: "Software Updater Database is x Days old"
Issue: * The F-Secure Policy Manager Console is showing a security alert saying that the "Software Updater Database is x days old" * fspms-software-updater.log includes error: WARN [c.f.p.s.s.d.VersionCheckingFileDownloader] - Unexpected status="403 Forbidden" when connecting to…
After upgrading to F-Secure Email and Server Security 14.x, emails are no longer quarantined. Error message: 159 Access denied
Issue: * After upgrading to F-Secure Email and Server Security 14.x, emails are no longer quarantined. Error message: 159 Access denied * SQL information such as instance name, database name and the user are not shown on the Web Console, neither in Policy Manager console Resolution: Note: When you upgrade to F-Secure Email…
High CPU usage by F-Secure Client Security 13.x Firewall Daemon service (fsdfwd.exe) when Firewall rules are enabled
Issue: I notice there is a high CPU usage by F-Secure Firewall Daemon service (fsdfwd.exe) when I enable firewall rules. When the firewall rules are disabled, the CPU usage goes back to normal. How can I fix this issue? Resolution: The root cause was because of too small DNS cache in F-Secure Firewall Daemon services and…
How to block a domain using F-Secure Email and Server Security
Issue: I have blocked a domain via Anti Spam "Blocked list", but we still receive mails from this domain. What can be set here to prevent such mails from getting through? Resolution: Note: Spam control settings allow you to configure how the product scans incoming mail for spam. The threat detection engine can identify…
How to update virus databases of Linux Security 11.x and Linux Security 64 manually in an isolated or offline environment?
Issue: * How to update virus databases of F-Secure Linux Security 11.x and F-Secure Linux Security 64 manually in an isolated or offline environment with no internet connection? * Is the update package self-contained, meaning it contains all signature updates, or is it an incremental update? Resolution: To update the virus…
What's new in Policy Manager 13.10
What's new in Policy Manager 13.10 F-Secure Policy Manager 13.10 (Windows) was released on December 20, 2017. To find out the latest information about the Policy Manager 13.10 (Windows) release, the Release Notes for F-Secure Policy Manager 13.10 are available here.
Using wildcards in exclusions in real-time scanning
Using wildcards in exclusions in real-time scanning This article provides information on how to exclude files from real-time scanning in F-Secure Anti-virus products using wildcard characters. About syntax in wildcards The syntax used in exclusions differs between F-Secure products depending on whether the product is an…
F-Secure Client Security and Policy Manager rollout implementation
F-Secure Client Security and Policy Manager rollout implementation This article contains some pointers about installing F-Secure Client Security and F-Secure Policy Manager. It is intended for use by technical staff to assist in the planning process. Planning the installation and number of servers required * Use one…