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Capricorn Update: May 11th 2023
UPDATE: The Capricorn release was delayed until 11.5.2023 so we could further validate it, to ensure a smoother update for our customers. Updates containing this release start with "Capricorn Engine (2023-05-11_04)", although do note that machines that are powered off may skip this update and take a later one. Later…
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Compromised 3CX desktop app in a supply chain attack
Trojanized versions of the 3CX desktop app (VOIP) are being used in an ongoing supply chain attack. Working with other researchers in the industry, WithSecure Threat Intelligence were able to ascertain that it was almost certain that later versions of 3CX's desktop VOIP application had been compromised by an actor prior to…
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End of Support for Windows 7 and Windows Server 2008
In 2019, F-Secure Business (now WithSecure) communicated that product support for Windows 7 and Windows Server 2008R2 would end in January 2023 for Elements and Business Suite products, in line with Microsoft’s own Extended Security Updates program. These Operating System versions are no longer supported by Microsoft and…
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Upcoming Changes to your WithSecure Business Account
UPDATED 2.3.2023 with the addition of portal.withsecure.com On Wednesday 8th of March at 18:00-20:00 (UTC+2) we will be making some changes to the WithSecure Business Account (formerly F-Secure Business Account), and we would like to introduce these to you in advance, so you are prepared when the change actually happens.…
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Changes in support on Microsoft Windows – Minimum patch level
UPDATED 29.2.2024: Clarified the release schedule of the new client that mandates ACS. UPDATED 14.2.2024: Linked back to customer support article, as well as documenting new statuses within the Elements Security Center to reflect the missing ACS support. UPDATED 16.1.2024: Added note that this change becomes MANDATORY with…
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Threat Analysis: No Pineapple! – North Korea’s Lazarus Group targetting the Medical Research and Technology sectors
WithSecure’s Analysts have been actively looking at a new threat from North Korea’s Lazarus Group, which targets the Medical Research and technology sectors. As the analysis progressed, our teams created detections for both our EPP and EDR solutions, helping to protect our customers. You can find more information about…
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Windows Security Center shows briefly a notification that both Microsoft Defender Antivirus and WithSecure protection are both turned off
Issue: Windows Security Center Virus & Threat protection briefly shows a pop-up / toast notification alert that both Microsoft Defender Antivirus and WithSecure protection are both turned off. Full error message: "Check virus protection - Microsoft Defender Antivirus and WithSecure Elements Agent by F-Secure are both…
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Elements Quarterly: the evolution of Elements Q3/2022
We have recently updated our WithSecure™ Elements pages with information about the recently launched features we have added to Elements. This update includes 9 videos displaying new & advanced topics which help add understanding and aid you when engaging with your customers. List of topics: This quarter in a nutshell…
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How to collect quarantined files using Quarantine Dumper Tool
Issue: How to collect the quarantined files on an affected Windows machine using WithSecure Quarantine Dumper, and then submit the files for analysis. Resolution: Collect quarantined files using F-Secure/WithSecure Quarantine Dumper by following the instructions below: * Click on this link to download F-Secure Quarantine…
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How to find and delete infected emails in Outlook PST data files
Issue: How do I identify and remove the infected item(s) WithSecure has detected on a .PST archive (Outlook Data File)? Resolution: Follow the steps below to configure the scanning report to show additional information when an email is detected inside an Outlook PST file. These steps will help you to identify the email so…