Issue:
Windows Security Center Virus & Threat protection briefly shows a pop-up / toast notification alert that both Microsoft Defender Antivirus and WithSecure protection are both turned off.
Full error message: "Check virus protection - Microsoft Defender Antivirus and WithSecure Elements Agent by F-Secure are both turned off. Tap or click to see installed apps".
Affected products:
- Elements Agent (Elements Endpoint Protection for Computers and Servers)
- Business Suite Client Security
- Business Suite Server Security
- Email and Server Security
Resolution:
This Microsoft Windows toast notification can appear briefly when the WithSecure product is installing an Ultralight Core update. Even if this alert is shown, the WithSecure client remains active and functions normally.
Article no: 000037851