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When exporting report in Partner Portal user gets error: "An internal error has occurred"

Issue:

When exporting a report on the Solutions > Reports page in Partner Portal user gets error:

"An internal error has occurred - An error occurred while processing your request. Our support team has been notified of the issue. If you have additional information that you believe may be helpful as we resolve the problem, please feel free to contact Salesforce Support. Provide the URL of the page you were trying to access, any error ID that appeared on the page, and any other relevant information. We apologize for the inconvenience. "

Resolution:

This issue can happen if your Partner Portal language is set to any other language than English.

Here are the steps how a Partner Portal admin user can change the portal language for a user:

Log in to the Partner portal
Open the drop-down menu by clicking the blue arrow beside your user name in the top-right corner
Go to Account Management
Click Edit Member
Select the member from the list and click Next
Select English from the Language drop-down menu
click Save

Article no: 000015417