Clear list (blocklist) of removed computers from the F-Secure Elements EPP portal

Removing a computer from the portal adds the computer to a blocklist which prevents the computer to be connected back to the portal. This creates a situation where an F-Secure Email and Server Security installation does not accept the same computer in a new installation with the same license key. However, a new or different license key will work on this computer.

To remove computers from the blocklist

Log in to the F-Secure Elements Endpoint Protection portal.
Open the Subscriptions tab (on the company level).
Click the Clear list of removed computers button on the right side of the subscription key. This releases all blocklisted computers tied to that specific subscription key.

Notes:

If you need to return the computers to the subscription they were removed from, go to the company subscription view and clear the list of removed computers for this subscription.
If you need to add the removed computers again, you can add them under another subscription key.
If you are reinstalling or F-Secure Email and Server Security, you do not need to remove the computer from the account.