Supportartikel WithSecure Elements Endpoint Protection

Mit WithSecure Technical Support Engineer Elements-Portalzugriff während einer Supportanfrage
Fehler: „ERR_SSL_PROTOCOL_ERROR“ nach dem Aufrufen einer HTTPS-Webseite
Gemeldete Sicherheitsereignisse Der Benutzername spiegelt nicht die Meldungen in der Windows-Ereignisanzeige wider
OfficeClickToRun.exe was blocked from changing the "withsecure process"
Die Dropdown-Liste „Organisationen“ ist leer, wenn versucht wird, die Regel „Elements Endpoint Detection and Response Automated Actions“ hinzuzufügen.
Es wird kein Testbericht gesendet, wenn die Quelle „Sicherheitsereignisse“ für E-Mail-Benachrichtigungen und Berichte von Elementen verwendet wird
EPP for Servers: "WSResourceMonitorPlugin: An attempt to open the file C:\Windows\Sysnative\sru\SRUDB.dat" event log is being output from ESENT (Event ID 489)
Wrong username or password error when trying to login to my account in Elements Security Center portal
Does WithSecure Elements Endpoint Protection for MAC support macOS version 15 Sequoia ?
Fehler: „Beim Hinzufügen eines Administrator ist ein Fehler aufgetreten.“ beim Erstellen eines neuen Administrator im Elements Security Center

Overall statuses of mobile devices in the F-Secure Elements Endpoint Protection portal

Overall statuses of mobile devices in the F-Secure Elements Endpoint Protection portal

Icon	Overall Status	Description
	Not yet connected	The mobile device has been added, but it hasn't connected to the portal.
	Not connected	The mobile device has been added, but it hasn't connected to the portal.
	Activated	The Freedome for Business app has been installed and activated for the mobile device, and the license has been registered.
	Disconnected	Applies only to devices installed from external MDM. The last VPN connection has been more than 7 days but less than one month ago.
	Never connected	Applies only to devices installed from external MDM. This status is shown when the device hasn't connected at all within 7 days after it was added to F-Secure Elements Endpoint Protection. The device can be removed or re-installed.
	Resend required	This status is shown when the device hasn't been activated within 7 days after it was added to F-Secure Elements Endpoint Protection. The installation email can be resent or the device can be removed.