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How to exclude a file or folder from Real-Time Scanning or DeepGuard for Elements Endpoint Protection?
Issue: How to create a Real-Time Scanning or DeepGuard exclusion for a file or folder for Elements Endpoint Protection (EPP for Computers or EPP for Servers) when the SHA-1 of the application changes with each update? Resolution: You can exclude a file or folder from all security measures by following these steps: * Log in…
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How to install Elements Mobile Protection to Android or Apple iOS mobile devices?
Issue: How to install Elements Mobile Protection to Android or Apple iOS mobile devices from the Elements Endpoint Protection portal? Resolution: Follow the steps below to send Elements Mobile Protection installation email to Android or Apple iOS devices: * Log in to the Elements Security Center:…
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Slowness is caused in several devices if both Box application and WithSecure Elements Endpoint Protection for Computers are installed.
Issue: Several devices become slow if both Box application and EPP for Computers are installed. The issue has started since 1/28, when Box new version 2.25.304 were applied. If Box application is stopped, the issue is solved. If EPP for Computers is uninstalled or disabled, the issue doesn't happen. OS restart doesn't…
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Will WithSecure products for Mac support Apple M1 chip processor?
Issue: Will WithSecure products for Mac support Apple M1 chip processor? Resolution: Yes, WithSecure™ Elements EDR and EPP for Mac product support Apple Silicon with Element Agent 22.3.45064 and onwards. More information in this community article: https://community.withsecure.com/discussion/comment/129345/#Comment_129345…
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Elements Endpoint Protection company account sees profiles belonging to other companies
Issue: We are a solution provider and have noticed that Elements Endpoint Protection settings profiles created for specific customers are visible to the administrators belonging to other companies we manage. How can we see who has the rights to which profiles, and what can be done about administrators seeing profiles…
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Tamper Protection on Windows– Enabled by default
Tamper Protection, a feature in WithSecure Elements Endpoint Protection for Windows, protects the most important parts of the product from malicious tampering. For example, with Tamper Protection enabled, it’s not possible to stop the background services needed to protect the device. Until now, Tamper Protection has been…
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Introducing WithSecure™ Elements Agent for Mac
We are please to announce the imminent launch of the new WithSecure™ Elements Agent for Mac. This release is the first that is branded as WithSecure™ Elements Agent for Mac, previous versions have been called Computer Protection for Mac. In addition to the change of brand, this release brings a newer fresher user interface…
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Migrating from Business Suite to WithSecure™ Elements Endpoint Protection
Background Many companies are moving away from having their own datacenters and dedicated IT teams, and are starting to move their infrastructure towards cloud-based solutions. WithSecure™ is ready to help our partners and customers achieve this, with the cloud-managed WithSecure™ Elements Endpoint Protection (Elements…
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Security feature: Protection from technical support scams
F-Secure’s Elements Endpoint Protection Platform (EPP) has recently been updated to give it additional capability to defend against so-called technical support scams. These kinds of scams have been around for a long time, reported in the UK as early as 2008, however as they have become more common and sophisticated we have…
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F-Secure Elements Mobile Protection for business versus personal use on Android devices
F-Secure Elements Mobile Protection for business versus personal use on Android devices This topic explains the difference between work and personal profiles and how these profiles may affect apps such as Mobile Protection. Elements Mobile Protection is the mobile app accompanied with F-Secure Elements Endpoint…