Documentation Updates - 23 September 2024

LiselotteP

Listed below are the latest updates to the WithSecure knowledge base:

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New articles:

Is it expected to have both F-Secure and WithSecure services running for Elements Agent?

Important Reminder: ALL Protection for F-Secure branded B2B products ends completely on December 31st 2024

All WithSecure services with one user login

Why is no action taken by Elements Collaboration Protection to quarantine a high severity email detection?

How to report a false positive or negative for Elements Collaboration Protection

Maximum number of URLs that can be configured Exchange > URL scanning in Collaboration Protection

How to add trusted email sender in Elements Collaboration Protection?

Microsoft Excel, Word and PowerPoint files including malicious URL are detected in SharePoint, OneDrive and Teams on Elements Collaboration Protection

How is severity of detection determined on Elements Collaboration Protection?

Is there any way to filter quarantined files by file name or URL in Exchange on Elements Collaboration Protection?

Certain attachments are blocked by Elements Collaboration Protection due to disallowed content

How to add a website URL to trusted websites in Elements Collaboration Protection?

Elements Collaboration Protection - Quarantined Emails Goes Back to Quarantine After Release

Major Capricorn update for Endpoint Protection

Upcoming major Capricorn update for Endpoint Protection

How to reset the host UID of a WithSecure Elements Agent device?

August 2024 What’s New in Elements

Can WithSecure endpoint protection clients detect malware for Linux?

Updated articles:

WITHSECURE ELEMENTS ANNOUNCEMENTS

Network addresses for WithSecure Elements (cloud-managed products)

Why robust product updates are so important

Upcoming changes to Navigation in Elements Security Center

Luminen skills for all Elements users

WITHSECURE ELEMENTS ENDPOINT DETECTION AND RESPONSE

Elements Endpoint Detection and Response (EDR) detects a safe application. How to whitelist the detection?

Why are the quick action buttons (such as “Isolate Affected Device” and “Scan Device”) under the Broad Context Detection details view greyed out in the Elements Security Center?

WITHSECURE ELEMENTS ENDPOINT PROTECTION

How to create a company account in the Elements Endpoint Protection Portal

How to reset two factor authentication (2FA) for a WithSecure Business Account (Elements, Partner Portal) user account if the mobile device with the authentication application has been lost

How do I change the Alerting configuration settings for Elements Endpoint Protection portal infections email alerting?

WITHSECURE BUSINESS SUITE

Network addresses for WithSecure on-premise products

f-secure-baseguard services gone for Linux Security 64 and Atlant after FSBG 1.0.907 update

WITHSECURE ELEMENTS COLLABORATION PROTECTION

Why is no action taken by Elements Collaboration Protection to quarantine a high severity email detection?

How to report a false positive or negative for Elements Collaboration Protection

Maximum number of URLs that can be configured Exchange > URL scanning in Collaboration Protection

How to add trusted email sender in Elements Collaboration Protection?

Microsoft Excel, Word and PowerPoint files including malicious URL are detected in SharePoint, OneDrive and Teams on Elements Collaboration Protection

How is severity of detection determined on Elements Collaboration Protection?

Is there any way to filter quarantined files by file name or URL in Exchange on Elements Collaboration Protection?

Certain attachments are blocked by Elements Collaboration Protection due to disallowed content.

How to add a website URL to trusted websites in Elements Collaboration Protection?

Elements Collaboration Protection - Quarantined Emails Goes Back to Quarantine After Release

OTHER WITHSECURE PRODUCTS

Network Addresses for WithSecure Countercept

IMPORTANT INFORMATION – End of Support for old versions of on-premises products

COMMON TOPICS

Performance issues caused by WithSecure endpoint products

Why is there a large amount of Port Scanning Prevention Filter entries in F-Secure firewall blocks.log?

WithSecure Elements Device Control not blocking "write access" or "executable launching" on USB mass storage devices

Network addresses for WithSecure Products

WithSecure™ is refreshing its Terms of Use for our products and services

Obtaining Entra ID User Count for Pricing and User Account Allocation 

Important Reminder: ALL Protection for F-Secure branded B2B products ends completely on December 31st 2024

Major Capricorn update for Endpoint Protection