Product Announcements & Troubleshooting Extended Detection and Response Collaboration Protection

How to add trusted email sender in Elements Collaboration Protection?

Follow these steps to add an email address as a trusted sender:

Log in to the Elements portal: https://elements.withsecure.com
Navigate to the Collaboration Protection > Policies page
On the Policies page, select the policy you want to modify.
- Note: Default WithSecure owned policies cannot be modified.
Select the Exchange tab.
Under Trusted senders, do the following to add trusted senders.
1. Select ON
2. Select Scan and alert (low severity) when harmful content detected if you want the system to alert if harmful content is detected.
  Note: When this option is selected, emails are still scanned but no action is taken and the email items are still passed through.
3. In the Trusted email sender addresses field, add the email addresses of those senders whose email messages are not quarantined or deleted.
4. In the Trusted sender domains field, add those sender domains that you consider trusted. Email messages coming from those domains are not quarantined or deleted.