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How to Fix: Malware and Spyware Protection Malfunction. Please restart.
For some time now, I've been getting an alert on my Policy Manager console, with this message: "Malware and Spyware Protection Malfunction. Please restart." I've checked the machine remotely and it seems that Windows Defender is still activated, but as soon as I deactivate it, it reactivates after restart. Do you know a…
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How to manually set the WithSecure Client Security Update server
Hello all, How to manually set the WithSecure Client Security Update server to to lets say 'guts2.fsapi.com' for example? Kind regards, rdpk07
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Update to 16.0 Policy manager. Unable to login
Hello !! I just installed the new version of policy manager, 16.0. I'm unable to connect to the console. Running the server status i obtain this : Anyone has this issue previously ? Kind regards, Nicolas, Support IT PASTEUR
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Software updater not working
HI, I have a problem with the software updater in Policy Manager Console (15.30.96312), I have created a test domain in which I have put several computers to test the software updater, now the PCs have client security premium version 15.30. PCs didn't have software updater enabled at first, so I enabled it in the test…
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Could not install the following update: F-Secure Ultralight Core (64-bit)
Hello, I have all hosts giving me this alert 2 or 3 times per day since 06 July 2023, I tested install and uninstall of the client security app from the hosts and run diagnostics to test the internet connection from the hosts to the Policy Manager server and everything seems to be OK but this update is not installing on…
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Scaning Report shows only 100 skipped objects
Hi, I can't find full report from manual scaning (Client Security 15.30 + Policy Manager Server). View in browser option shows only first 100 skipped objects, there is over 400. Where it is stored, how can you access full verison of scanning report? Thanks, Coyote
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Client Security virus definition outdated
Hi, On my computer I've got an old Client Security product (installed in 2014) that I never changed because it was working well and updating. But now, after being absent for a while, it tells me that I need to update my definitions, but when I go to "check for updates", it tells me that my product is up to date. I've got…
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Problematically high memory consumption during weekly check-up of F-secure Client
Hello, For a few months, we have had the F-secure Client Security Premium antivirus installed on our computers at work, but I have a problem that my co-workers don't have and that the IT guys don't seem to understand as well: Every Monday at 13h30 there is the automatic weekly checkup and for 5 to 40 minutes each week, my…
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V12 Client Security no longer receiving updated definitions
Hi, Our V12 Client Security installations are no longer receiving updated definitions. I guess they are fairly old now so perhaps I should expect this, but can anyone confirm if this should be happening?
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I'm getting dllhost.exe as a false-positive.
Hi, Recently DataGuard is alerting "DataGuard detected an untrusted application that modified monitored files. Application: C:\Windows\System32\dllhost.exe", dllhost.exe is a windows genuine application which should not be detected as untrusted. Is there a way to or how can I make dllhost.exe trusted so I don't get these…
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PM Software Updater Automatic installation installation time zone
I have users globally and I want to use automatic installation. If I set the installation time will it be my (PM admin) time zone or every users' own time zone? E.G. I set the installation time at 21:00 EET. Will the installation occur in Dallas at 21:00 CST or 13:00 CST? PM is 15:30. FSAV Premium 15.30