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fsaua-update_32.exe doesn't work
Hello, with F-secure 15.30, I used fspm-definitions-update-tool to download the updates and I installed them offline with fsaua-update.exe. This worked very well. Since migrating to WithSecure 16.01, I've been using the new version of fspm-definitions-update-tool, which also works well. However, the new fsaua-update_32.exe…
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Which KB needed for Withsecure Elements EPP on Windows 10 v1909?
Hello everyone. I have an environment composed of several workstations with Windows 10 Pro v1909 and for compatibility reasons with an application developed internally can not be updated at the moment. When installing Withsecure on these stations i see from cloud manager that they appear unprotected, a warning that says…
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Can do something to withsecure agent currently works on windows 7 computers
I understand that Windows 7 is no longer support, but even without updates the agent should work and be able to stay active with the virus database… like a basic protection? I have several computers with Windows 7 professional that i can't renew, since the minimum patch level of 29.2.2024 update that mandates ACS was…
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Upgrade PM from 15.30 to 16.02
Hello everybody, Is there any administrative guide could help me to upgrade the PM suite ? In the previous upgrade I did not uninstall old version, but there was the same path. Someone help me please ? Thanks
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Network location triggers for WFH
I am trying to setup automatically changing firewall profile depending on the users location. There does not seem to be a good trigger type for a home user since most of them have the default setting for DNS, DHCP and gateway set to 192.168.1.1 What would be a secure solution for this? P.S. I need to open RDP port in home…
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Update to 16.0 Policy manager. Unable to login
Hello !! I just installed the new version of policy manager, 16.0. I'm unable to connect to the console. Running the server status i obtain this : Anyone has this issue previously ? Kind regards, Nicolas, Support IT PASTEUR
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Format of realtime scan folder excludes?
My employer has given me a Windows computer with WithSecure™ Elements Agent running. I have observed that when the realtime scan feature is running, some C++ builds I run fail with randomly appearing Access violation and other similar error messages. I would like to solve this problem by excluding the folder structure…
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Software updater failing and trying to install older version
Hello I don't know if this is the correct place for it or if I should send a ticket, but I've noticed the SU failing in some places. Example one would be eID software 22.11.0.1934 which failed with "File validation failed" error, the second one would be Microsoft Onedrive which tries to install ver 22.238.1114.0002 which…
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Does the exclusion of WSUS in Software Updater also exclude updates from InTune?
My customer installs Microsoft security patches with InTune. Does the setting to not handle updates from WSUS in Software Updater also handle updates from InTune, or can we end up in a situation when the client tries to install updates from the both sources?
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F-Secure Elements EDR Windows client sensor service change
New version of Windows EDR sensor released to production Feb 8th 2022 (version 2022.1.19), which will introduce enhanced self-protection features, results removal of 'fsatps.exe' process. Therefore any existing controls witch rely on the presence of this 'fsatps.exe' process will become in-effective once this update is…
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Software Updater has an infinite loop resulting in high CPU usage in the WMI service
The Windows Management Instrumentation service and WMI Provider Host process are using 16% - 30% of my CPU every day for multiple hours. This slows down other applications significantly on my work laptop. I can see in the Event Viewer in the events list named "WMI-Activity" that thousands of errors per second are being…
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Asking about Configuring scheduled scanning
Hello I want to configure a scheduled scan of workstations the description is here https://help.f-secure.com/product.html#business/policy-manager/15.20/en/task_864E9EA00EF44D618F79E70896D0C8B4-15.20-en but there is no information about what can be entered in the "Task Type Specific Parameters" field. "Scan local disks":…