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Hi, I would like to know which IP and port are necessary in my Firewall to connect to WithSecure SRV ?
Hi, Software updater has couple updates that have problems installing and then it just keeps asking again and again for boot for many users. I have now exluded 7zip and Windows KB update, but is this like the only solution? Why the updates just keeps failing and requesting boot. Also Citrix, Mozilla and Acrobar reader wont…
WithSecure Elements EPP for Computers Premium Versio 23.4 Windows 11 22H2 Software Updater will ask for UAC elevation and admin credentials for software update. Is there a way to make Software Updater to install updates without user interaction? Also Software Updater show that the update was succesfull even if the user do…
We use Withsecure Elements on our laptops and have different profiles. For example, we have profile1 and profile2 (where profile2 accepts USB sticks). A laptop was assigned to profile2. After this software updates were performed; Software updates -> check all software -> Update on 166 workstations. After this time the…
Hello, I tried to update PDFCreator 5.0.3 and VirtualBox 7.0.8 via my software updater through my F-Secure Policy Manager to version 15.30 but it returns an error message (WA_VMOD_ERROR_PRODUCT_NOT_SUPPORTED) for PDFCreator and (WA_VMOD_ERROR_INSTALLATION_FAILED) for VirtualBox and it doesn't work on any of the PCs in my…
Hello I don't know if this is the correct place for it or if I should send a ticket, but I've noticed the SU failing in some places. Example one would be eID software 22.11.0.1934 which failed with "File validation failed" error, the second one would be Microsoft Onedrive which tries to install ver 22.238.1114.0002 which…
Hi All, In the Policy Manager (version 15.30), the "Software updates" are showing under "Update description" the version of the software that can or should be updated to. However, I would also like to see the version that is currently installed on the client. Maybe this question has been asked before, but I have not found…
My customer installs Microsoft security patches with InTune. Does the setting to not handle updates from WSUS in Software Updater also handle updates from InTune, or can we end up in a situation when the client tries to install updates from the both sources?
Hi! Customer would like to roll out update for their VPN client. VPN client is included in supported software list, but none of the computers report this application. Should Software Updater automatically report all supported software if present, or is there a way to enforce WithSecure client to rebuild list of installed…
Hello, Most software updates are not installed. WithSecure Software Updater is supposed to install various software updates, including cumulative updates of Windows 10. I have 50 windows clients. Automatic Windows updates are disabled on each computer. According to WithSecure Web interface, only 10 % of updates are…
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